Collaborate to process student service requests, including transcripts, admissions, and financial services.
Communicate clearly with prospective students, guiding them through the application process and providing program details tailored to their needs.
Serve as the Program Mentor Liaison, Transcripts Liaison, and Licensure Liaison, ensuring seamless communication between students, mentors, and the admissions team.
Provide guidance on clinical experience policies and state licensing requirements.
Manage multiple service-related processes in a fast-paced environment, ensuring high standards of customer service and accuracy.
Demonstrate professionalism in communication and interactions with both internal teams and external partners.
Special Education Instructional Assistant
Lake Dallas ISD
Lake Dallas
08.2020 - 01.2023
Collaborated with teachers and case managers to implement individualized education plans (IEPs), and ensure compliance with academic and behavioral goals.
Assisted students in navigating educational requirements, helping them meet placement standards for academic programs.
Worked closely with students, providing guidance and feedback on assessments, while ensuring communication with relevant stakeholders.
Conducted detailed record-keeping and reporting to monitor student progress, aligning efforts with district requirements.
Managed confidential student data with attention to accuracy, supporting compliance with all relevant educational regulations.
ESL Instructional Assistant
Lake Dallas ISD
Lake Dallas
08.2018 - 05.2020
Supported ESL students by helping them adapt to academic and behavioral requirements, ensuring successful integration into the classroom environment.
Worked collaboratively with teachers to communicate the needs of ESL students, and help them meet educational standards.
Proctored standardized tests, ensuring adherence to all testing protocols, and managing the placement process for non-native English speakers.
Maintained accurate, up-to-date administrative records, including compliance with regulations such as TELPAS ratings.
Communicated with stakeholders to ensure understanding of student progress, and addressed any placement or educational concerns.
Education
Bachelor of Arts - Educational Studies, Elementary Education
Western Governors University
Salt Lake City, UT
Skills
Effective communication
Collaboration skills
Data entry
Troubleshooting
Customer service
Time management
Conflict resolution
Timeline
Enrollment Counselor- Coordinator
Western Governors University
01.2023 - Current
Special Education Instructional Assistant
Lake Dallas ISD
08.2020 - 01.2023
ESL Instructional Assistant
Lake Dallas ISD
08.2018 - 05.2020
Bachelor of Arts - Educational Studies, Elementary Education
Program Manager, Software Eng Program Faculty at Western Governors UniversityProgram Manager, Software Eng Program Faculty at Western Governors University
Family Advocate McKinney-Vento Homeless Liaison/Athletic Director/Testing Coordinator/Enrollment Specialist/College and Beyond Career Counselor/Human Resources/Office Administrator Displace Specialist/Staff Liaison/Before and Afterschool Director/Assistant Instructional Coach/Assistant to the Head of School and Dean of Student at Veritas Community SchoolFamily Advocate McKinney-Vento Homeless Liaison/Athletic Director/Testing Coordinator/Enrollment Specialist/College and Beyond Career Counselor/Human Resources/Office Administrator Displace Specialist/Staff Liaison/Before and Afterschool Director/Assistant Instructional Coach/Assistant to the Head of School and Dean of Student at Veritas Community School