Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Kara Barreras

Wiggins,MS

Summary

Dynamic and results-driven professional with extensive experience in customer service at Chesterfields and Tophers. Demonstrated strong multitasking and decision-making skills, enhancing guest satisfaction and maintaining high cleanliness standards. Proven ability to train staff and implement efficient service strategies, fostering a collaborative team environment. Committed to delivering exceptional hospitality experiences.

Overview

5
5
years of professional experience

Work History

Waitress

Pointers
03.2017 - 09.2017
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

House Cleaner

Self Employed Web
09.2016 - 04.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.

Waitress

Chesterfields
08.2014 - 01.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Fast Food Manager

Tophers
01.2013 - 08.2014
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Education

Forrest County Agricultural High School
Brooklyn, MS
2014

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Cash handling
  • Safe food handling
  • Decision-making
  • Hospitality service expertise
  • Time management
  • Special dietary requirements

Timeline

Waitress

Pointers
03.2017 - 09.2017

House Cleaner

Self Employed Web
09.2016 - 04.2017

Waitress

Chesterfields
08.2014 - 01.2015

Fast Food Manager

Tophers
01.2013 - 08.2014

Forrest County Agricultural High School

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Kara Barreras