Kara Bean
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Administrative Coordinator
Tufts Medical Center
10.2022 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Appointment scheduling and itinerary coordination for both clients and Dr's schedule.
- Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
- Scheduled patient testing, delivered specimens to lab, received STAT lab results and posted in patient record for access by physicians.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Unit Coordinator
Holy Family Hospital
08.2013 - 10.2022
- Streamlined patient admissions by efficiently managing and organizing medical records.
- Enhanced unit efficiency by maintaining up-to-date patient information and coordinating interdisciplinary care.
- Boosted communication between healthcare providers with accurate scheduling of patient appointments and procedures.
- Ensured staff adherence to hospital policies through timely dissemination of regulatory updates and guidelines.
- Supported nursing staff in providing high-quality care by assisting with vital sign monitoring, wound dressing changes, and other essential tasks as needed.
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Coordinated seamless transportation arrangements for patients requiring off-site diagnostic testing or specialty consultations.
- Developed strong working relationships with ancillary departments, facilitating timely completion of diagnostic tests and treatments for patients.
- Coordinated and maintained referral sources related to admissions, discharges and follow up services to sustain daily census requirements.
- Assembled and maintained patient medical records and other documents related to patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Responded to patient call lights to expedite appropriate follow-through.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Cashier/ Grocery
Market Basket
09.1997 - 08.2013
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Tallied cash drawer at beginning and end of each work shift.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Methuen High School
Methuen, MA06.2001
Skills
- Time Management
- Appointment Scheduling
- Team Collaboration
- Tech-Savvy
- Correspondence Management
- Microsoft Excel
- Telephone Etiquette- Incoming and Outgoing Multiline telephone system
- Microsoft ( Excel, Powerpoint, Word)
- Meditech & Epic Systems
- Data Entry
- Attention to Detail
Timeline
Administrative Coordinator
Tufts Medical Center
10.2022 - Current
Unit Coordinator
Holy Family Hospital
08.2013 - 10.2022
Cashier/ Grocery
Market Basket
09.1997 - 08.2013
High School Diploma -
Methuen High School
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