Kara Beeman
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
21
21
years of professional experience
Work History
Server and Bookkeeper
Beachcombers Restaurant
03.2021 - 04.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Manager
Recycle Video Games
08.2008 - 04.2019
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Implemented inventory control measures to reduce shrinkage and improve store profitability.
- Trained new team members on store policies, procedures, and sales techniques for improved performance.
- Enhanced visual merchandising efforts, resulting in increased foot traffic and higher conversion rates.
- Streamlined store operations by effectively scheduling staff and managing resources to meet demand.
- Built strong relationships with customers through active listening, understanding their needs, and offering personalized solutions.
- Conducted regular audits of cash handling procedures to maintain financial integrity within the store location.
- Resolved escalated customer complaints effectively, maintaining loyalty among patrons while upholding company values.
Cashier
Grocery Outlet
03.2007 - 08.2008
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Fred Meyer
01.2007 - 03.2007
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Customer Service Cashier
Home Depot
07.2006 - 10.2006
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Layaway Lead
Walmart
04.2004 - 07.2006
- Increased customer satisfaction by efficiently managing layaway transactions and providing exceptional service.
- Reduced layaway errors by implementing thorough double-checking procedures and maintaining accurate records.
- Handled high volumes of layaway transactions during peak seasons, maintaining a professional demeanor and efficient workflow.
- Addressed and resolved customer inquiries or concerns related to their layaway accounts, resulting in increased loyalty and repeat business.
- Organized and maintained the layaway storage area for easy access, streamlined pickups, and reduced lost items cases.
Customer Service Supervisor
Kmartcorp
06.2002 - 04.2004
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Implemented effective scheduling strategies to optimize staff coverage during peak hours and minimize wait times for customers.
- Streamlined checkout processes for faster service, resulting in reduced wait times for customers.
- Resolved customer complaints with tact and professionalism, maintaining a positive brand image.
Education
High School Diploma -
Penn Foster
Arizona12.2023
GED -
Linkville Academy
Klamath Falls, OR06.2002
Skills
- Quickbooks
- Inventory Tracking
- Payroll Administration
- Exceptional Organization
- Loss prevention
- Time management
- Data Collection
- Paperwork Processing
- Cash Handling
- Drawer Balancing
- Cash Register Operation
- POS Systems
Timeline
Server and Bookkeeper
Beachcombers Restaurant
03.2021 - 04.2023
Manager
Recycle Video Games
08.2008 - 04.2019
Cashier
Grocery Outlet
03.2007 - 08.2008
Cashier
Fred Meyer
01.2007 - 03.2007
Customer Service Cashier
Home Depot
07.2006 - 10.2006
Layaway Lead
Walmart
04.2004 - 07.2006
Customer Service Supervisor
Kmartcorp
06.2002 - 04.2004
High School Diploma -
Penn Foster
GED -
Linkville Academy