Kara Bryant

• Cross-trained existing employees to maximize team agility and performance.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Handled banking, inventory, purchasing, and baking for both cafe and wholesale accounts.
• Controlled costs to keep business operating within budget and increase profits.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed and motivated employees to be productive and engaged in work.
• Improved marketing to attract new customers and promote business.

• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Answered phone calls and emails to schedule client appointments.
• Researched latest trends in hair and makeup to stay updated on color, style, and technique.

• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Answered phone calls and emails to schedule client appointments.
• Researched latest trends in hair and makeup to stay updated on color, style, and technique.
• Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
• Suggested treatments and styles to suit customer appearance and fashion choices.
• Processed payments, entering sales in register for prompt customer service.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Maintained client treatment records and designed long-term care programs for return customers.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Grew sales with great work ethic, individualized beauty care plans and positive attitude.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Developed new techniques to improve appearance of customer and provide different looks.
• Applied makeup to clients for special occasions to meet requirements.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Maintained regular client list and successfully handled walk-in customers.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Utilized latest techniques in balayage, ombre, highlights and color correction.
• Increased revenue through effective customer service and inventory management.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
• Provided pre- and post-service consultations to accurately assess clients' needs.
• Developed loyal following of clients by providing high-quality services.
• Developed creative techniques to provide clients with latest hairstyles.
• Demonstrated thorough knowledge of all salon products and services.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Receiving merchandise and stocking sales floor.