Kara Burnham
Provo,UT
Summary
Over ten years of customer service experience, strong interpersonal skills, highly motivated to succeed in a fast-paced environment, and an ability to speak conversational level Spanish (I can learn workplace jargon and carry on most conversations in Spanish if necessary).
Overview
7
7
years of professional experience
1
1
Certification
Work History
Arborist Assistant
Lawrence Urban Forestry
03.2023 - Current
- Cut back and trimmed bushes and hedges to support well-designed landscapes.
- Trimmed and removed tree limbs in contention using safety measures.
- Removed and disposed of undesirable and dead limbs.
Cashier
Smith's
05.2022 - 02.2023
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy and efficiency.
Cook
Pizzarino's
05.2020 - 04.2022
- Prepared food items in compliance with recipes and portioning control guidelines.
- Communicated closely with servers to fully understand special orders for customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Opened and closed the restaurant kitchen daily.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Hotel Front Desk Clerk
Workaway
09.2019 - 03.2020
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Resolved service-related problems and documented actions in system.
English Language Teacher
Bilingual English
09.2018 - 07.2019
- Created reading lists with materials to promote student comprehension of written and spoken English.
- Developed overall yearly curriculum for teaching English-language learners based on school and national requirements.
- Planned and implemented lessons to positively increase vocabulary and sentence structure skills.
- Graded students work based on completion, timeliness and accuracy and kept detailed records of grades.
Education
Associate of Arts - General Studies
North Idaho College
Coeur d'Alene, ID05.2015
Bachelor of Science - Accounting
Utah Valley University
Orem, UT01-2027
Skills
- Product restocking
- Team collaboration
- POS systems
- Training and onboarding
- Lesson planning
- Technology integration
- Curriculum design
- One-on-one tutoring
- Microsoft office
Certification
Microsoft Office Specialist: Excel Associate (Office 2019)
Timeline
Arborist Assistant
Lawrence Urban Forestry
03.2023 - Current
Cashier
Smith's
05.2022 - 02.2023
Cook
Pizzarino's
05.2020 - 04.2022
Hotel Front Desk Clerk
Workaway
09.2019 - 03.2020
English Language Teacher
Bilingual English
09.2018 - 07.2019
Associate of Arts - General Studies
North Idaho College
Bachelor of Science - Accounting
Utah Valley University