Kara Chappell
Chesapeake,VA
Summary
Dynamic individual with excellent communication skills exhibited with colleagues, superiors, and the general public. Multitasks and prioritizes workloads with little or no supervision. History of working effectively in a fast-paced environment who possesses more than six years of healthcare experience.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Total Care For Women
Chesapeake, United States
01.2021 - Current
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Assistant (Phlembotomist)
Patient First
Chesapeake, Virginia
04.2019 - 04.2021
- Triage and assess patient's medical conditions.
- Prepare patient's and gather data for physical exams and medical procedures.
- Responsible for ordering x-rays, EKG’s, drug screens, laboratory tests, and other medical examinations.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture and other CT procedures.
- Organized daily work based on collection priority.
Nursing Care Technician
Sentara Leigh Hospital
Chesapeake, Virginia
06.2017 - 04.2021
- Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.
- Worked in the Resource Department which allowed me to expand my knowledge by floating to different clinical units.
- Involve tracking patients who are being admitted or discharged though excel database.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Worked with providers to define quality metrics and outcome reporting process.
Waitress Trainer
Cracker Barrell Old Country Store
Chesapeake, Virginia
01.2019 - 07.2019
- Observed participants and provided corrective measures for skill improvement.
- Educated bartenders, clerks, and servers on responsible service protocols.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Evaluated skills assessment and observations to review effectiveness of training material.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Some College (No Degree) - General Studies
Tidewater Community College
Norfolk, VACertification - Health Sciences
Sentara College of Health Sciences
Chesapeake, VA2016
High School Diploma -
Grassfield High School
Chesapeake, VA06.2015
Skills
- Clinic Administration
- Excel Database
- Customer Service
- Time Management
- Critical Thinking
- Team Leadership
- Training and Development
- Healthcare Management
- Word Processing
- Conflict and Complaint Resolution
Timeline
Medical Assistant
Total Care For Women
01.2021 - Current
Medical Assistant (Phlembotomist)
Patient First
04.2019 - 04.2021
Waitress Trainer
Cracker Barrell Old Country Store
01.2019 - 07.2019
Nursing Care Technician
Sentara Leigh Hospital
06.2017 - 04.2021
Some College (No Degree) - General Studies
Tidewater Community College
Certification - Health Sciences
Sentara College of Health Sciences
High School Diploma -
Grassfield High School
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