Versatile customer service provider, offering over 7 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
9
9
years of professional experience
Work History
Personal Online Shopper
Walmart
09.2021 - Current
Enhance customer satisfaction by promptly addressing and resolving inquiries and issues.
Streamline order processing for faster delivery times and increased customer satisfaction.
Cultivate long-term relationships with customers by providing personalized shopping experiences.
Assist customers in selecting appropriate products based on their needs, leading to increased satisfaction and repeat business.
Inventory Specialist
Walmart warehouse
06.2020 - 08.2021
Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Sorted and delivered materials to different work areas and staff.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Bakery Clerk
Market District/Giant Eagle
04.2015 - 05.2019
Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
Maintained tidy and organized work area to comply with cleanliness standards.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.