Kara Clark
Costumer Service
Rock Hill,SC
Summary
Practical Guest service advocate with well-honed supervisory skills. Trained in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
3
3
years of professional experience
Work History
Lifeguard
Carolina Harbor Water Park and Scarowinds
Fort Mill, SC
05.2017 - 07.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Server
Olive Garden
Rock Hill, SC
05.2019 - 12.2019
- As hostess and server I greeted the customers, communicated the menu and specials, taking orders, serving meals and beverages while providing great guest service.
Guest Service Associate
Target
Charlotte, NC
04.2020 - 12.2021
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
Education
business
Winthrop University
Cosmetology License -
Kenneth Shuler School of Cosmetology
Rock Hill, SC12.2021
Northwestern High School
06.2019
Skills
- Confidence Building
- Emergent Care
- Problem Anticipation and Resolution
- Guest Satisfaction
- Food and Beverage Service
- Cool Under Pressure
- Inventory Monitoring
Accomplishments
Awarded the title of Miss Lake Wylie SC 2019. I was privileged to compete for the title of Miss SC USA where I was able to raise awareness for non profits I felt very strongly towards.
Timeline
Guest Service Associate
Target
04.2020 - 12.2021
Server
Olive Garden
05.2019 - 12.2019
Lifeguard
Carolina Harbor Water Park and Scarowinds
05.2017 - 07.2018
business
Winthrop University
Cosmetology License -
Kenneth Shuler School of Cosmetology
Northwestern High School
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