Summary
Overview
Work History
Education
Skills
References
Timeline
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Kara Cleveland

Claude

Summary

Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork and resolving issues.

Overview

16
16
years of professional experience

Work History

Office Secretary

Uptergrove Ag
Amarillo
08.2019 - Current
  • Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
  • Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
  • Updated vendor files with new contact information or changes in payment terms upon request.
  • Reviewed all incoming payments for accuracy before posting them into the general ledger system.
  • Prepared monthly statements for customers and sent out reminder notices when necessary.
  • Created reports on freight costs, delivery timelines, invoices and other related information.
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
  • Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
  • Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
  • Provided customer service regarding billing inquiries or issues via phone or email correspondence.
  • Entered data into system to update client account information and demographics.

Medical Scribe

Texoma Orthopedic And Spine
12.2013 - 06.2018
  • Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
  • Verified accuracy of dictated reports prior to release for physician review.
  • Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
  • Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
  • Compiled referrals for specialist appointments with appropriate documentation attached.
  • Obtained accurate medical histories from patients and documented them into the EMR system.
  • Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
  • Demonstrated proficiency in use of software programs utilized within healthcare setting.

Medical Assistant

Texoma Orthopedic And Spine
09.2013 - 12.2013
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Administered injections, medications and treatments as directed by the physician.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.

Pharmacy Technician

Texoma Medical Center
Denison
03.2009 - 06.2013
  • Managed filing of prescriptions, both electronically and manually.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Restocked shelves with new supplies of medications as needed.
  • Assisted in training new employees on pharmacy procedures.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Education

Pharmacy Tech Certification -

Grayson County College
Denison, TX

Basics -

Tarleton State University
Stephenville, TX

Skills

  • Operating office equipment
  • Document preparation
  • Time management
  • Attention to detail
  • Problem solving
  • Basic computer programs (MS Office, Word, Excel, PowerPoint)
  • Inventory management
  • Customer service
  • EMR
  • Data entry
  • Billing inquiries
  • Billing and invoicing
  • Report generation

References

Available upon request.

Timeline

Office Secretary

Uptergrove Ag
08.2019 - Current

Medical Scribe

Texoma Orthopedic And Spine
12.2013 - 06.2018

Medical Assistant

Texoma Orthopedic And Spine
09.2013 - 12.2013

Pharmacy Technician

Texoma Medical Center
03.2009 - 06.2013

Pharmacy Tech Certification -

Grayson County College

Basics -

Tarleton State University

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