Summary
Overview
Work History
Education
Skills
What I Have To Offer
Keyword Summary
Honors And Committees
Timeline
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Kara Deaver

Clyde,NC

Summary

Knowledgeable professonal with background in supporting financial operations and maintaining accurate records. Proven ability to manage accounts payable and receivable processes, ensuring timely and accurate processing of transactions. Demonstrated proficiency in financial software and Excel, showcasing strong organizational and communication skills.

Overview

12
12
years of professional experience

Work History

Substitute Teacher, K-12

ESS
09.2022 - 05.2023
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Supervised lunchroom and recess activities.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Accounting Clerk

Haywood Oil
05.2019 - 01.2022
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Matched purchase orders with invoices and recorded necessary information.

Customer Relations Representative

Amerigas Propane DBA Waynesville Gas Service
04.2016 - 04.2019
  • The Customer Relations Representative (CRR) acts as the first point of contact for all AmeriGas customers
  • As a CRR I was responsible for ensuring an extraordinary customer experience by building and maintaining relationships with customers and providing prompt and accurate service
  • As a CRR I drove customer retention and growth through accurate posting of daily work, handling customer complaints and inquiries, a commitment to accuracy when reconciling accounts receivables, and strong organization skills when supporting delivery and service operations
  • In my 3 years with Amerigas I worked close with my team as our districts “growth champion”
  • I helped to drive desired results and even won a trip to Florida for reaching our goals
  • I was laid off due to upper leadership determining that our office wasn’t generating enough revenue to justify two office employees and I lost out to seniority
  • Advanced knowledge in Microsoft office and windows based applications
  • Ability to master SAP order to cash system
  • Strong organizational skills as well as detailed oriented
  • Able to work well in a team-oriented environment
  • Use of a professional telephone manner with the ability to maintain composure and remain pleasant under high pressure situations
  • Resourceful and excel at problem resolution

Customer Service Tech/CMI Expeditor

Consolidated Metco
09.2014 - 04.2016
  • My job responsibilities included maintaining a relationship with all departments within the plant acting as a liaison to current Customer Service Reps advising them of the whereabouts of parts ordered by customers
  • This includes advising appropriate departments of any obstacles that may arise in the production or shipment of requested materials, and helping create/facilitate solutions to such problems
  • While in this role I was constantly using and learning the SAP software which is the base of the plants operations system
  • I was unfortunately laid off from this position when the trucking industry took a turn in 2016 due to my seniority

Customer Support (CSR), Retail Sales Rep (RSR)

Verizon Wireless
07.2011 - 08.2014
  • For my first two and a half years at Verizon I worked as a CSR, my responsibilities included greeting customers, assisting with technical issues, setting up and maintaining working demo phones on the sales floor, stocking/organizing inventory, receiving new inventory, as well as shipping out used/returned items, and refreshing the store when things changed or a new device launched
  • In December 2013 I moved to an RSR position, my responsibilities then included the ability to move throughout the store to actively engage customers, demonstrate products, and effectively execute the sales function as well as meeting assigned quotas and other goals my managers and I had set for myself

Education

Associates Degree - Applied Science-Entrepreneurship (small business)

Haywood Community College
05.2011

High School Diploma -

Tuscola High School
Waynesville, NC
06-2009

Skills

  • Experience with Windows Applications
  • Proficient in SAP Order Management
  • Effective Organizational Skills
  • Thoroughness in Tasks
  • Effective Team Contributor
  • Effective Communication Skills
  • Maintaining Poise in High-Pressure Situations
  • Proactive Problem Solver
  • Troubleshooting Expertise

What I Have To Offer

I have the ability to grasp new ideas quickly and translate them into desired results. Throughout my career, I have gained well-developed ideals of successful business as well as a strong customer service background. I have exceptional organizational skills, accompanied by keen people skills as well as a general excitement for new and innovative technology. I am self-driven and self-reliant. I strive to be creative and an entrepreneurial networker. This allows me to be an efficient project coordinator for any company. To allow optimum profitability for a company, I have an active approach to work and getting tasks completed, professionally as well as timely. I will bring youth to this position in the hopes of making it a life-long career, gaining the experience and knowledge to make the best decisions for my employer, as well as spreading excitement about tasks and events within the workplace.

Keyword Summary

  • Entrepreneurship
  • Small business
  • Marketing
  • Customer service skills
  • Organizational skills
  • Time management skills
  • Coordinator
  • Self-reliant
  • Managerial
  • Communication skills
  • SAP

Honors And Committees

  • Who’s Who Among American Students (high school & college)
  • R.E.A.L Small Business certified
  • Career and Technical Honor Society
  • Recipient of the Entrepreneurship scholarship 2010
  • Career Readiness practice test-Gold
  • Haywood Entrepreneurship Student Association member 2009/10, President 2011/12
  • Habitat for Humanity
  • Students for Sole Hope

Timeline

Substitute Teacher, K-12

ESS
09.2022 - 05.2023

Accounting Clerk

Haywood Oil
05.2019 - 01.2022

Customer Relations Representative

Amerigas Propane DBA Waynesville Gas Service
04.2016 - 04.2019

Customer Service Tech/CMI Expeditor

Consolidated Metco
09.2014 - 04.2016

Customer Support (CSR), Retail Sales Rep (RSR)

Verizon Wireless
07.2011 - 08.2014

Associates Degree - Applied Science-Entrepreneurship (small business)

Haywood Community College

High School Diploma -

Tuscola High School

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Kara Deaver