Kara Eudy
Apple Valley
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Office Manager
Leary Sport & Spine Chiropractic
02.2018 - Current
- Oversaw patient records management and ensured compliance with regulations.
- Managed daily office operations for a busy chiropractic clinic.
- Directed office staff in administrative tasks and workflow processes.
- Implemented office procedures to enhance patient service and satisfaction.
- Assisted in financial management, including billing and insurance claims processing.
- Trained new employees on office protocols and customer service standards.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Maintained confidential records relating to personnel matters.
- Resolved customer complaints or answered customers' questions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Sales/Team member/customer service
State Farm
11.2015 - 02.2018
- Assisted clients with policy inquiries, ensuring clear communication and understanding.
- Processed insurance applications and renewals efficiently within established guidelines.
- Educated customers on coverage options and benefits for informed decision-making.
- Collaborated with team members to enhance customer service strategies and practices.
- Conducted follow-up calls to ensure customer satisfaction with services rendered.
- Participated in training sessions to stay updated on insurance products and regulations.
- Identified opportunities for new product lines based on customer feedback and industry trends.
- Maintained accurate records of all sales activities including cold calls, presentations, closed deals.
- Licensed with the state to sell property and casualty as well as life and health insurance.
- Lic# OK79572.
Server
Olive Garden Restaurant
09.2010 - 01.2016
- Took and processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area and service stations.
- Provided exceptional customer service in a fast-paced dining environment.
- Recommended menu items based on customer preferences and dietary needs.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
classroom volunteer
01.2010 - 12.2015
- I helped in my father’s (Leland H. Eudy) classroom with high school students during various activities.
- I enjoy working with students and being part of their educational growth.
Personal assistant to Valentina Videnoff
Max Fitness
01.2010 - 08.2010
- Assisted in maintaining inventory of fitness supplies and equipment.
- Organized administrative tasks to ensure smooth daily operations.
- Facilitated communication between departments to improve workflow efficiency.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Maintained confidential files related to personnel records or other sensitive information.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Screened telephone calls and inquiries and directed as appropriate.
- Sorted mail received daily for distribution throughout the office.
Education
AA/AS degree - Various general education classes
Victor Valley college
Victorville, CAProperty and Casualty license -
state of california-california department of insurance
Los angeles, CAlife and health license -
state of california-california department of insurance
Los angeles, CAnotary certification -
california state
Skills
- Customer service
- Office administration
- Patient records management
- Financial tracking
- Staff training
- Customer relationship management
- Conflict resolution
- Inventory management
- Problem solving
- Attention to detail
- Account reconciliation
- Time management
- Personal service
- Communication
- Administrative skills
- Organizational skills
- Task management
- Deadline management
- Computer programs
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Self-starter
- Independent work
Timeline
Office Manager
Leary Sport & Spine Chiropractic
02.2018 - Current
Sales/Team member/customer service
State Farm
11.2015 - 02.2018
Server
Olive Garden Restaurant
09.2010 - 01.2016
classroom volunteer
01.2010 - 12.2015
Personal assistant to Valentina Videnoff
Max Fitness
01.2010 - 08.2010
AA/AS degree - Various general education classes
Victor Valley college
Property and Casualty license -
state of california-california department of insurance
life and health license -
state of california-california department of insurance
notary certification -
california state