Summary
Overview
Work History
Education
Skills
Certification
Training
Volunteer Experience
Timeline
Generic

Kara Fens

North Chesterfield,VA

Summary

Dedicated professional with diverse experience in pharmacy regulations, regulatory compliance, team supervision, and customer service. Strong background in engineering studies as a double major in Ocean Engineering and Aerospace Engineering, also with minors in Nuclear Engineering, Naval Engineering, and Leadership. Experience with hands-on technical, operational, and administrative roles. Organized and motivated to utilize time management and organizational skills across diverse settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Radford, VA
08.2022 - Current
  • Prepared and dispensed over 300 prescriptions under pharmacist supervision daily.
  • Counted, labeled, and measured medications in accordance with state, federal, and DEA regulations.
  • Assisted in maintaining accurate records of medications, including controlled substances, Schedule III-V.
  • Proficient with RxConnect systems, including prescription data entry, insurance billing and rejections, medication dispensing, and patient record management.
  • Able to process third-party insurance claims, prior authorizations, and claim overrides.
  • Compassionate and professional patient care to a diverse population.
  • Worked with patients to resolve concerns, process refills, address medication availability, and answer prescription-related questions.
  • Assisted in checking in medication supplies and shipments, with accurate purchase and receipt records.
  • Constantly ensured HIPAA, OSHA, FDA, and DES regulations were followed in all pharmacy operations.
  • Trained other staff members and new staff on compliance procedures and patient care practices.
  • Collaborated with technicians, pharmacists, nurses, physicians, and insurance representatives daily.

Clerk

Virginia Tech Tailor Shop
Blacksburg, VA
08.2022 - Current
  • Worked with tailors to fit and alter uniforms for ROTC cadets, giving input and corrections to cadets about their appearance and compliance with uniform regulations.
  • Maintained uniform cadet profiles, including uniform exchanges, uniform issuing, and accountability of uniform accessories.
  • Provided professional service to cadets, staff, and military personnel visiting the tailor shop.
  • Communicated with cadet leadership and staff to coordinate uniform pick-up times, additional fittings in preparation for inspections, ceremonies, and events.

Residential Advisor

Virginia Tech
Blacksburg, VA
08.2025 - 05.2026
  • Supervised a residential community of 200 students on a team of three residential advisors, ensuring a safe and supportive living community in a public dormitory.
  • Enforced housing policies, assisted in conflict de-escalation, mediated disputes, and supported individuals during crisis incidents.
  • Assisted in conducting nightly wellness checks, and responding to emergencies.
  • Communicated with campus security and emergency services as necessary for student safety.
  • Planned and executed monthly community programs and workshops on academic success, diversity, wellness, and career readiness.
  • Wrote detailed incident records and maintenance requests in compliance with university policy.

Engage Teaching Assistant

Virginia Tech College of Business
Blacksburg, VA
01.2025 - 05.2025
  • Provided support for 20+ students during lecture times and office hours.
  • Worked with students individually on lecture content, ROTC adjustments, and college adjustment techniques.
  • Graded assignments and took attendance to maintain accurate records of class participation.
  • Mentored students on assignments and public speaking, as well as offering advice for leadership in a civilian workforce.

Operations Supervisor

VTCC - Highty-Tighties
Blacksburg, VA
08.2022 - 05.2025
  • Collaborated with cross-functional teams to develop innovative solutions for process improvement.
  • Evaluated resource needs, and managed resource deployment.
  • Coordinated logistical activities, such as scheduling transportation services and ordering supplies.
  • Trained, coached, and mentored team members to foster a productive work environment.
  • Assigned tasks according to individual strengths, to reach team goals efficiently.
  • Contributed to strategic planning to accomplish the company's vision and goals.
  • Met with staff to discuss procedure adherence, proper techniques, and performance.

Cashier

Kroger
North Chesterfield, VA
06.2022 - 08.2022
  • Daily use of a point-of-sale (POS) system with 100 customers per shift.
  • Counted and balanced registers during closing to ensure accountability of all funds.
  • I answered questions about store products, product locations, and addressed general customer concerns using professional customer service techniques.
  • Enforced compliance with company standards, state regulations, and federal guidelines related to the sales of age-restricted items.
  • Collaborated and delegated tasks with a team of five employees per shift.

Barista - Drink Artist

Starbucks
Chesterfield, VA
06.2021 - 07.2022
  • Accurately prepared unique beverages and food items while focusing on accuracy, quality, and health standards.
  • Trained on a point-of-sale (POS) system, processing cash, credit, debit, and mobile transactions daily.
  • Complied with health, sanitation, and OSHA safety standards in the workplace.
  • Coordinated with 5 to 10 team members per shift to maintain a fast-paced, accurate, and safe work environment.
  • Assisted with opening and closing routines, procedures, including equipment cleaning, and safety checks.
  • Delivered professional, personalized customer service.

Front of House Drive-Thru Member

Chick-fil-A
Chester, VA
06.2020 - 06.2021
  • Delivering fast, accurate, and courteous service while maintaining professionalism in a fast-paced environment.
  • Daily use of the point-of-sale (POS) system.
  • Upheld food safety and sanitation standards throughout the workplace operations.
  • Supervised drive-thru operations and team delegations, coordinating role changes as needed for team members' safety.
  • Assisted with new member training.
  • Worked to resolve customer complaints and concerns with the utmost professionalism, using de-escalation techniques.
  • Worked collaboratively in teams of 10 or more members per shift.

Education

Bachelor of Science - Ocean Engineering, Aerospace Engineering

Virginia Tech
Blacksburg, VA
05.2026

Advanced Diploma -

Manchester High School
Midlothian, VA
06.2021

Skills

  • Self-motivation and dedication
  • Technical competence
  • Leadership and teamwork
  • Goal orientation
  • Organizational skills
  • Focus and attention to detail
  • Inventory management and data entry
  • Collaboration and workflow optimization
  • FDA and HIPAA compliance

Certification

  • Board Certified Pharmacy Technician, 2024
  • Virginia Licensed Pharmacy Technician, 2024
  • HIPAA Certified, 2022
  • FERPA Certified, 2023
  • Narcan Training, 2025

Training

Residential Wellbeing and Crisis Management, 08/04/25 - 08/15/25, 80 hours, Virginia Tech, Blacksburg, VA

Volunteer Experience

Richmond Foodbank, 06/01/22, Chester, VA, Assisted in the delivery of food to those in need during Covid at Kingsland Baptist Church.

Timeline

Residential Advisor

Virginia Tech
08.2025 - 05.2026

Engage Teaching Assistant

Virginia Tech College of Business
01.2025 - 05.2025

Pharmacy Technician

CVS Pharmacy
08.2022 - Current

Clerk

Virginia Tech Tailor Shop
08.2022 - Current

Operations Supervisor

VTCC - Highty-Tighties
08.2022 - 05.2025

Cashier

Kroger
06.2022 - 08.2022

Barista - Drink Artist

Starbucks
06.2021 - 07.2022

Front of House Drive-Thru Member

Chick-fil-A
06.2020 - 06.2021

Bachelor of Science - Ocean Engineering, Aerospace Engineering

Virginia Tech

Advanced Diploma -

Manchester High School

Similar Profiles

CREATE PROFILE
Kara Fens
Want your own profile? Build for free at Resume-Now.com