Kara Fiondella
Meriden
Summary
I would like to take my previous work experience and apply it in the Healthcare Industry.
Business Analyst with outstanding interpersonal and communication skills both verbal and written. Detail oriented, organized, and excellent team player. Proactive troubleshooter, able to quickly identify problems and implement solutions.
Overview
24
24
years of professional experience
Work History
Assisted Living Caregiver
Home Business
Southington
06.2023 - 06.2023
- Respected client privacy by maintaining confidentiality of information shared during interactions.
- Monitored vital signs and reported any changes to supervisor.
- Observed and documented changes in resident behavior or physical condition.
- Provided assistance with daily living activities, such as bathing, dressing, and grooming.
- Nonpaid position for my husband’s grandmother. I coordinated her care with nurses and other aides.
Business Analyst Consultant
DXC
Hartford
08.2017 - 11.2017
- Developed Test Plan and collaborated with developer on all scenarious.
- Assisted in 3D printing Promo to customer.
- Utilized Microsoft Suite, SQL, Java, Solumina, SAP, and ABAP technologies.
Industrial Project Engineer
Quest-Global
Hartford
09.2015 - 05.2017
- Support Embraer E2-Spare and production programs. Aided in tracking product, ensuring delivery with proper customs documentation to Brazil.
- Maintained six different trackers for status of parts and recording data need for obtaining purchase orders.
- Procured non-product items via SAP, SRM, and Bruckner platforms. Tracked status from order placement, purchase order to the supplier, and delivery status to the end user.
- Maintained tracker with team providing updates to customer on order status.
- Assisted in Capitalizing tooling with finance group at Pratt & Whitney.
Manager
OSI
09.2012 - 05.2015
- Complied with daily line checks verifying food temperatures, quality, and par levels.
- Maintained daily Profit and Loss workbook.
- Completed daily and weekly inventory counts.
- Hired as well as coordinated training for new talent.
- Responsible for weekly liquor orders within 17-23% cost.
- Assisted kitchen manager in bi-weekly food orders.
- Ensured excellent customer service and guest satisfaction.
- Opened and closed establishment verifying security and cash flow.
- Assisted with weekly and daily employee schedules.
- Aided in daily food preparation when needed.
- Expedited ticked times, presentation, and quality of products being served to our guests.
Sr. Business Analyst
Computer Science Corporation
Hartford
05.1999 - 02.2011
- Utilized MS Project and Excel in maintenance window facilitation to include coordination of projects with UNIX, Basis, DBA, and Mainframe teams.
- Coordinated development of SAP/SRM for the Supply Chain & Logistics Team complying with the full Software Development Lifecycle at the highest ACE standards.
- Instrumental in successful migration of warehousing process (MM Functionality) from SAP 4.5 to 4.7. Supervised unit testing of modified custom objects and upgraded SAP Standard Objects. Developed regression test plans for integration test cycles utilizing QCPC. Managed transport packaging for implementation.
- Configuration of MM, PP and SD parameters required for a bevy of projects.
- Represented the Supply Chain & Logistics team in all component production go-lives including blueprinting, coordinating development teams, cycle testing, power user training, and go-live support. All were delivered to a customer survey rating.
- Provided exceptional support for the GDC go-live by traveling to the site (Atlanta) and spending several months resolving issues as end users were learning the new SAP system.
- Supported Indiana IAT go-live by developing, testing, executing data loads, and providing on-site support with end user training.
- Maintained SAP/Mainframe interfaces as well as developing COBOL, DB2, JCL and IMS solutions.
Education
BS - Gender Studies
University of Connecticut
Storrs, CT01-2026
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
- Microsoft Visio
- Microsoft Project
- Microsoft Outlook
- Microsoft Front Page
- TOAD
- ODM
- Lotus Notes
- SAP R/3
- SCM-IC
- UNIX
- COBOL
- DB2
- IMS
- JCL
- File Aid
- Project coordination
- Data analysis
- Qualitative research
- Report writing
- Effective communication
- Active listening
- Emotional support
- Personal hygiene support
References
- Daniela Riccitelli-Brunoli, RN Home Healthcare Coordinator, Hartford Healthcare
- Jim Apicello, Grp Mgr, IT Sys, Devel, Analy, IT BA Prg Off & OCR, Pratt & Whitney, 860-557-3232, 860-930-6056
Skills
Microsoft Suite: Word, Excel, Access, PowerPoint, Visio, Project, Outlook, Front Page, TOAD, ODM, and Lotus Notes., Information Technology Management Certification Course by CSC, SAP: R/3, SCM-IC, UNIX, COBOL, DB2, IMS, JCL, File Aide
Timeline
Assisted Living Caregiver
Home Business
06.2023 - 06.2023
Business Analyst Consultant
DXC
08.2017 - 11.2017
Industrial Project Engineer
Quest-Global
09.2015 - 05.2017
Manager
OSI
09.2012 - 05.2015
Sr. Business Analyst
Computer Science Corporation
05.1999 - 02.2011
BS - Gender Studies
University of Connecticut