Adaptable and proactive individual with experience in retail and administrative roles. Skilled in problem-solving and goal-setting, with a track record of improving customer satisfaction and office efficiency.
Work History
Admin
2 Years 6 Months
D and D Financial | 02.2024 - Current
Handled daily administrative tasks to maintain smooth office operations.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Facilitated communication between departments to enhance workflow efficiency.
Retail Sales Associate
5 Months
TJ Max | 09.2023 - 02.2024
Assisted customers with product selection and inquiries, enhancing the overall shopping experience.
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
11 Months
Marshalls | 10.2022 - 09.2023
Assisted customers with product selection and inquiries, enhancing the overall shopping experience.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Cashier
11 Months
Publix Grocery Store | 12.2021 - 11.2022
Processed customer transactions accurately and efficiently using point-of-sale systems.
Assisted customers with product inquiries, enhancing service experience and satisfaction.
Maintained clean and organized checkout area, ensuring compliance with store standards.
Assisted customers with product inquiries, enhancing the service experience and satisfaction
Education
Bachelor of Science - Psychology
Valdosta State University | Valdosta, GA | 05.2033