Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kara Granger

Dallas

Summary

Result-driven operations professional with proven track record in optimizing processes and driving operational excellence. Strong background in operations management, with focus on enhancing productivity and improving efficiency. Known for fostering team collaboration and achieving results. Skilled in strategic planning, project management, and resource allocation. Adaptable and reliable, ensuring smooth operations even in changing environments.


Overview

15
15
years of professional experience

Work History

Assistant Operations Director

MCS Rental Services
06.2022 - Current
  • Oversee our daily dispatching of projects and work orders to project managers and crews to ensure timely delivery
  • Monitor timelines, budgets, and resources
  • Assist with budget preparation and cost tracking to consistently maintain a 30% profit margin
  • Lead weekly meetings with employees to obtain job updates are received and ensure team is in order
  • Manage change orders and minimize project cost overrun
  • Manage Salesforce and tracking systems to confirm projects are accounted for and proper revenue and costs are reflected.
  • Help manage client expectations and resolve concerns
  • Assist with permits and licensing processes
  • Assist marketing and business developments teams to align construction deliverables with client goals and expectations
  • Oversee logistics, site access and deliveries
  • Assist with fleet management within the service center; scheduling, deployment, and maintenance of company vehicles

Operations/Closing Coordinator

Mattamy Homes
01.2020 - Current
  • Coordinated closing activities from contract to close, typically 30-40 transactions per month.
  • Communicated with clients/agents/third party service providers for execution of all closing docs.
  • Negotiated repairs, price changes, leases, and other material changes to the contract.
  • Monitored closing process, resolving issues between parties, seeking a win-win situation.
  • Run weekly backlog meetings and maintain the backlog report and track closings on a daily/weekly basis through JD Edwards and BuildPro processing systems.
  • Schedule all inspections, walks, and closings.
  • Work closely with the Area Construction Managers (ACM) and VP of Construction to monitor construction issues and ensure all CO’s are received, review and draft exception letters as needed.
  • Manage reporting needs for the closing, warranty, and construction departments.
  • Act as primary contact for appraisers, to gather comps.
  • Review ALTA statements for accuracy and obtain VP of Finance signature on closing docs.
  • Develop/maintain customer service relationships with Permitting Vendors, ACM, and builders.
  • Assist in managing the permitting process.

Taproom Server/Assistant Social Media Manager

Griffin Claw Brewing Company
01.2018 - 01.2020
  • Gained expert knowledge of the craft beer brewing industry ops, market conditions, and trends.
  • Moderated user content to ensure engagement with our brand was appropriate and amplified our message.
  • Worked closely with the content marketing manager representing the voice of the customer to generate new blog post ideas and amplify those posts on social media.

Case Management and Service of Process

Allen-Hope & Associates
01.2011 - 01.2020
  • Electronic transfer of data to and from courts and attorneys.
  • Completed court ordered service of process to indiv. and bus. /assisted in foreclosure postings.
  • Delivered confidential documents to attorney’s offices and courts.
  • Clerical duties: entry of civil cases/eviction orders/subpoenas/nonpayment of rent.
  • In depth experience with debt collection procedure.

Education

Bachelor of Science -

Michigan State University
East Lansing, MI
05.2018

Skills

  • Operational Efficiency
  • Scheduling Management
  • Workforce Planning
  • Staff Management
  • Employee Relations
  • Interpersonal Skills
  • Conflict Resolution
  • Problem-Solving
  • Cost Control
  • Delegation
  • KPI tracking

Affiliations

  • Alpha Phi Omega Fraternity - Youth Service Chair (East Lansing, MI) (2014-2018)
  • MSU Nutritional Sciences - Product Development Chair - (East Lansing, MI) (2013-2018)

Timeline

Assistant Operations Director

MCS Rental Services
06.2022 - Current

Operations/Closing Coordinator

Mattamy Homes
01.2020 - Current

Taproom Server/Assistant Social Media Manager

Griffin Claw Brewing Company
01.2018 - 01.2020

Case Management and Service of Process

Allen-Hope & Associates
01.2011 - 01.2020

Bachelor of Science -

Michigan State University

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