Kara Harmon
Saint Joseph,MO
Summary
With a proven track record at Mosiac Life Care, I excel in patient care and vital signs monitoring, demonstrating compassion and a keen attention to detail. My experience spans supervising teams to enhance productivity and providing exceptional customer service, underpinned by a strong work ethic. Achievements include significantly improving patient satisfaction and mentoring staff towards efficiency.
Overview
4
4
years of professional experience
Work History
CNA
Mosiac LIfe Care
06.2023 - Current
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Reduced patient stress levels through effective communication and active listening skills.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Etc.
Supervisor
Specialty Industries Inc.
05.2021 - Current
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Retail Sales Associate, Cashier
Bomgaars Supply
07.2022 - 08.2023
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
- Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
Cook, Key Holder, Cashier
Cabana
03.2021 - 07.2022
- Prepared and served various food items in fast-paced [Type] environment.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Maintained food safety and sanitation standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
CNA Certification, BLS License -
Hillyard Technical Center
Saint Joseph, MO05-2023
High School Diploma -
Mid-Buchanan High School R-5
Faucett, MO05-2023
No Degree - Nursing
North Central Missouri College
Savannah, MO01-2023
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Customer assistance
- Customer service
- Work ethic and integrity
- Training and mentoring
- Goal oriented
Timeline
CNA
Mosiac LIfe Care
06.2023 - Current
Retail Sales Associate, Cashier
Bomgaars Supply
07.2022 - 08.2023
Supervisor
Specialty Industries Inc.
05.2021 - Current
Cook, Key Holder, Cashier
Cabana
03.2021 - 07.2022
CNA Certification, BLS License -
Hillyard Technical Center
High School Diploma -
Mid-Buchanan High School R-5
No Degree - Nursing
North Central Missouri College
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