Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Cascades Insurance
Illwaco, WA
11.2024 - Current
Engaged with prospective clients through targeted calls to establish initial contact and assess interest.
Collaborated with insurance agents to complete multiple administrative duties, enhancing overall team efficiency.
Streamlined client record organization to enhance accessibility within the system.
Demonstrated versatility by successfully working from home and multiple locations.
SpEd Paraprofessional
Poudre School District
Fort Collins, CO
08.2021 - 10.2024
Developed and implemented instructional strategies to meet the learning needs of special education students.
Assisted students with disabilities in completing daily activities and assignments.
Provided training sessions for other paraprofessionals on topics related to SpEd services.
Monitored playgrounds during recess periods to ensure safety standards were met.
Observed individual student performance in order to identify areas of strength or weakness within a subject area or task level.
Provided one-on-one support to students with special education needs.
Utilized appropriate communication methods such as sign language and picture boards when necessary.
Supported special education teachers by providing feedback on lesson plans, objectives, and modifications.
Facilitated small group instruction for students who required additional assistance with course material.
Created individualized behavior plans for students with behavioral issues.
Maintained accurate records of student attendance, academic progress, behavior incidents.
Supervised classrooms of special education students during lunch and recess periods.
Implemented positive reinforcement techniques when working with challenging behaviors.
Instructed small groups of students in alphabet, shapes and color recognition.
Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
Collaborated with teacher to develop personalized and successful learning strategies.
Communicated affirmatively and promoted positive attitudes with every student.
Managed class of special education students in absence of lead teacher.
Advised instructor on student behavior or issues requiring immediate attention.
Escorted students to restroom cafeteria, outside to playground and on field trips.
Supported students with personalized accommodations, extra assistance and educational assessments.
Improved behavior with modification and positive reinforcement techniques.
Tutored neurodiverse children individually or in small groups to foster mastery of course concepts.
Adapted instructional techniques to appropriate ages and skill levels of supervised students.
Assisted neurodiverse students with classwork and activity preparation.
Provided disabled students with assistive devices and supportive technology.
Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
Reviewed and reported on IEP progress.
Paraeducator
Scottsbluff Public Schools
Scottsbluff, NE
08.2010 - 01.2012
Assisted teachers with record keeping tasks such as attendance taking and grading papers.
Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
Fostered relationships between general education peers and those receiving specialized services within the classroom setting.
Administered assessments to determine student's academic performance levels.
Developed creative learning activities that engage all types of learners.
Conducted one-on-one tutoring sessions with struggling students when needed.
Created and maintained positive relationships with students, parents, and colleagues.
Assisted in the development and implementation of individualized education plans for students with special needs.
Provided guidance to students in the classroom setting.
Monitored student progress and provided feedback to teachers and parents.
Maintained accurate records of student grades and academic progress reports.
Assisted teachers with planning and preparing lessons for students.
Supervised small groups of students during instruction time.
Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
Attended professional development workshops related to job responsibilities.
Planned and led activities to develop students' physical, emotional and social growth.
Supplied one-on-one attention to each student during group activities.
Assisted children at stations during small-group learning periods.
Observed students to help teachers identify potential learning blocks and opportunities for support.
Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Communicated and collaborated well with educators from various grade levels.
Prepared instructional materials for specific classroom activities tailored to support student needs.
Supported students throughout academic instruction and assignments.
Applied positive reinforcement to redirect negative behaviors.
Customized small group and individual classroom activities based on differentiated learning needs.
Supported classroom teacher with daily instruction and management of student activities.
Contributed to a safe and inclusive learning environment for all students.
Recorded and maintained accurate student records and progress reports.
Front Office Assistant
Wyoming Behavioral Institute
Casper, WY
03.2009 - 06.2010
Scheduled appointments for clients and staff members.
Answered incoming calls, responded to voicemails and transferred calls as needed.
Greeted customers and provided assistance with inquiries.
Assisted with special projects as assigned by supervisor.
Maintained accurate financial records and assisted in preparing monthly reports.
Provided administrative support to management team when needed.
Organized filing system for customer records and documents.
Monitored customer accounts for overdue payments or discrepancies.
Sorted and distributed incoming mail to appropriate departments or individuals.
Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
Performed data entry of patient information into computer systems.
Maintained a clean front office environment including lobby area.
Updated office calendars with new appointments and accommodated last-minute schedule changes.
Greeted and directed visitors, creating a welcoming office environment.
Managed multi-line phone system efficiently, ensuring timely communication with clients and staff.
Coordinated front office activities, enhancing operational efficiency.
Processed and filed paperwork, maintaining accurate and up-to-date records.
Retrieved messages from voicemail to forward to appropriate personnel.
Resolved client inquiries and issues, providing exceptional customer service.
Scheduled and confirmed appointments, optimizing office workflow and client satisfaction.
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Created and optimized employee schedules for shift coverage.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Welcomed visitors and determined nature of business to announce to appropriate personnel.