Kara Henderson

*Delivers exceptional client service by proactively meeting clients’ needs.

*Proactively starts and works through tasks on own, sets own goals, does what needs to be done before being asked; takes responsibility for work.

Addressed customer inquiries and resolved complaints. Delivered excellent customer service by greeting and assisting each customer.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.

I started off working as part-time sales associate and was then was promoted to a Sales Lead for several months. Once I graduated college in December 2007, I was offered the position as Co-Manager.

• Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels
• Duty of responsibitlies included planning and leading floorsets of new products for seasonal changes
• Lead team of [Number] employees in all operations including sales, service, parts and office functions