Kara Horning
Atlanta,GEORGIA
Summary
Current college student looking for part time employment around school schedule. Im Hardworking and a passionate job seeker with strong organizational skills eager to obtain a new position. Ready to help a team achieve company goals while learning and gaining work experince.
Overview
2
2
years of professional experience
Work History
Hostess
Capital City Club
06.2023 - 08.2023
- Was my summer seasonal job.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Team Member
Chipotle
08.2022 - 04.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Used proper techniques to prepare food and ingredients.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Hostess
Taco Mac
11.2021 - 06.2022
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Relayed guest comments or suggestions to manager on duty for further action.
- Used cash registers and credit card machines to cash out customers.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Education
No Degree - Marketing
Georgia State University
Atlanta, GA06.2026
High School Diploma -
Centennial High School
Roswell, GA06.2022
Skills
- High-Volume Dining
- Guest Flow
- Customer Loyalty
- Calendar and Scheduling Software
- Upselling
- Menu Memorization
- Warm and Friendly
- Active Listening and Communication
- Hospitality Service Expertise
Timeline
Hostess
Capital City Club
06.2023 - 08.2023
Team Member
Chipotle
08.2022 - 04.2023
Hostess
Taco Mac
11.2021 - 06.2022
No Degree - Marketing
Georgia State University
High School Diploma -
Centennial High School
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