Kara Jacob
Montgomery Village,MD
Summary
Detail-oriented Medical Assistant with expertise in HIPAA compliance, patient scheduling, and insurance verification. Committed to enhancing patient flow and supporting healthcare teams to deliver exceptional patient care.
Dedicated Medical Assistant with a strong background in patient care coordination and medical terminology. Proven ability to manage patient intake and optimize scheduling processes, ensuring efficient operations and high levels of patient satisfaction.
Motivated professional skilled in customer service and adherence to HIPAA regulations. Experienced in patient scheduling and insurance verification, contributing to streamlined operations and improved patient experiences.
Overview
4
4
years of professional experience
Work History
Medical Assistant
The Centers for Advanced Orthopedics
01.2025 - Current
- Assisted in patient intake processes, ensuring accurate documentation and data entry.
- Supported physicians during examinations, preparing necessary tools and equipment.
- Managed appointment scheduling, optimizing patient flow and minimizing wait times.
- Educated patients on treatment plans and post-operative care instructions.
- Maintained cleanliness and organization of examination rooms, adhering to safety protocols.
- Coordinated with insurance providers for verification of coverage and eligibility.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
Front Desk Receptionist
The Centers for Advanced Orthopedics
03.2022 - 01.2025
- Managed patient check-in and check-out processes, ensuring smooth operations and timely service.
- Coordinated appointment scheduling, optimizing providers' time and enhancing patient satisfaction.
- Maintained accurate patient records in electronic health record systems, supporting compliance with regulations.
- Assisted patients with insurance verification inquiries, improving communication between patients and insurance providers.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
High School Diploma -
Thomas S Wootton
Rockville, MD05-2014
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- CPR
- Insurance verification
- Patient care coordination
- Medical terminology
Timeline
Medical Assistant
The Centers for Advanced Orthopedics
01.2025 - Current
Front Desk Receptionist
The Centers for Advanced Orthopedics
03.2022 - 01.2025
High School Diploma -
Thomas S Wootton