Kara Johnson
Beulah,MI
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
St. Ambrose Cellars
Beulah, MI
05.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
Sandwich Artist
Shipwreck Cafe
Empire, MI
05.2019 - 08.2024
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
Waffle Decorator
The Waffle Cabin
Thompsonville, MI
12.2023 - 04.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Pizza Maker
Papanos Pizza
Frankfort, MI
05.2019 - 08.2019
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Prepared dough and sauce for pizzas according to recipes.
- Cleaned and sanitized kitchen surfaces and equipment.
- Assisted in loading and unloading food items from delivery trucks.
Education
BBA - Business/Finance
Northern Michigan University
Marquette, MI05-2028
High School Diploma -
Benzie Central Highschool
Benzonia, MI06-2024
Skills
- Guest Engagement
- Food inspection
- Food Running
- Supply Restocking
- Table Setting
- Safe Food Handling
- Order Management
- Strong Work Ethic
- Table Bussing
- Dining customer service
- Food safety understanding
- Sales expertise
Certification
- Online alcohol server certification program that is designed to train liquor service employees in order to prevent accidental over serving, the sale of alcohol to minors, violating liquor laws, identifying and responding to false identification, and more.
Timeline
Waffle Decorator
The Waffle Cabin
12.2023 - 04.2024
Server
St. Ambrose Cellars
05.2021 - Current
Sandwich Artist
Shipwreck Cafe
05.2019 - 08.2024
Pizza Maker
Papanos Pizza
05.2019 - 08.2019
BBA - Business/Finance
Northern Michigan University
High School Diploma -
Benzie Central Highschool
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