Kara Keith
Monroe,Ohio
Summary
Adept at enhancing packaging efficiency and fostering strong relationships, I leveraged my strong communication and organizational skills at TPC Packaging Solutions to spearhead continuous improvement initiatives, resulting in significant cost reductions. My expertise in packaging material testing and self-motivation drove product development support, achieving a notable increase in enterprise account leads.
Overview
22
22
years of professional experience
Work History
Packaging Specialist / Enterprise Account Manager
TPC Packaging Solutions
08.2016 - Current
- Ensured compliance with regulatory requirements related to labeling, shipping, and storage of packaged goods.
- Conducted regular audits of packaging operations, identifying areas for improvement and implementing corrective actions.
- Improved packaging efficiency by implementing innovative techniques and materials.
- Participated in continuous improvement efforts focused on reducing costs while maintaining high-quality standards for all packages produced at the facility.
- Managed relationships with external partners such as printers and manufacturers, ensuring seamless collaboration on projects.
- Streamlined production processes, resulting in increased output and reduced labor costs.
- Enhanced product protection with thorough testing and analysis of packaging solutions.
- Trained new team members on packaging processes, ensuring adherence to company standards and best practices.
- Worked closely with marketing teams to develop targeted campaigns that generated high-quality leads for enterprise accounts.
- Built strong relationships with industry partners, increasing brand visibility and generating valuable referrals.
- Leveraged CRM tools effectively to manage customer information, track sales activity, forecast pipeline development accurately.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Reviewed competitor products and analyzed their packaging strategy to ensure our organization maintained a competitive edge.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
Inside Sales / Regional Sales Assistant
TPC Packaging Solutions
10.2006 - 07.2016
- Analyzed competitor offerings and adjusted tactics accordingly, maintaining a competitive edge within the market.
- Negotiated contracts with vendors, securing favorable terms that contributed to cost savings for the company.
- Collaborated with internal teams to ensure timely delivery of products, enhancing customer satisfaction and loyalty.
- Streamlined administrative processes within the department, reducing time spent on routine tasks and increasing focus on revenue-generating activities.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues, leading to higher client retention rates.
- Mentored new team members, sharing industry knowledge and best practices to increase productivity and efficiency within the team.
- Set and exceeded quarterly sales targets consistently, contributing significantly to the overall company revenue.
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Store Manager
Dots, Inc
01.2003 - 09.2006
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
Education
Business
University of Cincinnati
Cincinnati, Ohio01-2006
High School Diploma -
Mother of Mercy High School
Cincinnati, Ohio05-2002
Skills
- Strong communication skills
- Packaging material testing
- Organizational skills
- Relationship building
- Self motivation
- Continuous improvement initiatives
- Product development support
Timeline
Packaging Specialist / Enterprise Account Manager
TPC Packaging Solutions
08.2016 - Current
Inside Sales / Regional Sales Assistant
TPC Packaging Solutions
10.2006 - 07.2016
Store Manager
Dots, Inc
01.2003 - 09.2006
Business
University of Cincinnati
High School Diploma -
Mother of Mercy High School
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