KARA KIVENAS
Deltona,FL
Summary
I am an energetic and reliable individual who is willing to work any shift. I seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am hardworking, passionate, and maintain strong organizational skills. It would be an honor to be accepted this job position as a Mental Health Technician where I can begin peruse my passion in Psychology as I learn the experience of empathy and connection to those I work with with patients and my team members.
Overview
8
8
years of professional experience
Work History
Drive-Thru Cashier
Sonny's BBQ
03.2024 - Current
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
Server
Waffle House
04.2023 - Current
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
- Adhered to all safety, sanitization, and food handling guidelines and regulations
- Offered information on new menu items, seasonal and daily specials, and pairings
- Communicated professionally with customers, colleagues and supervisors
- Demonstrated hospitality and customer service while greeting tables
- Followed safety, sanitization and food handling guidelines.
Front of House Team Member
Chick Fil a ( Deland)
11.2022 - 08.2023
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
- Checked on guests to ensure satisfaction with each food course and beverages
- Answered questions about menu selections and made recommendations when requested
- Communicated with peers to navigate duties and responsibilities
- Greeted customers with warm smile and friendly voice to promote welcoming environment
- Cleaned and sanitized dining area to foster safe environment for guests
- Operated POS system to accept payments from customers and keep track of sales.
Delivery Driver
Jimmy John's
11.2022 - 03.2023
- Protected customer packages from damage with safe handling and proper load balancing
- Avoided delivery errors by closely following scanning, tracking, and documentation procedures
- Boosted customer service by helping with delivery, payment, and stock questions
- Loaded packages safely to minimize damage or reduce injury
- Interacted with members of public politely and professionally.
Camp Counselor (Summer)
Camp IDS
05.2016 - 07.2022
- Coordinated and led themed activities for camp participants
- Modeled strategies for handling peer conflicts to demonstrate positive behavior to children
- Oversaw sports activities to enforce rules and foster fairness
- Explored local wildlife and environments with frequent nature hikes
- Motivated, guided and encouraged campers to promote positive experience.
Manager's Assistant
Pet Supermarket
12.2020 - 01.2021
- Helped senior managers run smooth operations by independently handling day-to-day requirements
- Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems
- Maintained operational performance by skillfully handling opening and closing tasks
- Upheld brand image by maintaining branch cleanliness, approachability and service.
Education
Bachelor of Science - General Psychology
University of Central Florida
Orlando, FL05.2025
Skills
- Team member support
- Strong communication
- Patience and Empathy
- Stress Tolerance
- Decision making
- Self motivation
- Creative Thinking
- Relationship Building
- Active Listening
Timeline
Drive-Thru Cashier
Sonny's BBQ
03.2024 - Current
Server
Waffle House
04.2023 - Current
Front of House Team Member
Chick Fil a ( Deland)
11.2022 - 08.2023
Delivery Driver
Jimmy John's
11.2022 - 03.2023
Manager's Assistant
Pet Supermarket
12.2020 - 01.2021
Camp Counselor (Summer)
Camp IDS
05.2016 - 07.2022
Bachelor of Science - General Psychology
University of Central Florida
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