Kara Kyler
Sanford,FL
Summary
Accomplished Data Analyst with a proven track record at Florida Blue, enhancing data accuracy and business insights through advanced Excel and data visualization tools. Expert in data validation and report writing, I excel in transforming complex data into actionable intelligence. Renowned for exceptional customer service and adept at driving significant improvements in data warehousing and analysis. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
12
12
years of professional experience
Work History
Data Analyst
Florida Blue
06.2021 - Current
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
- Managed over 80 customer calls per day, and increased sales by 12%.
Data Entry Manager
Charter Communications
06.2016 - 06.2021
- Created and maintained department work schedules for adequate coverage during operating hours and overtime shifts.
- Audited production reports, tracking data entry and processing errors.
- Reported statistics requested by senior management accounting for database growth and call volume.
- Conducted performance reviews of employee goals, objectives and performance expectations.
Data Entry Analyst
Florida Department Of Corrections
01.2013 - 06.2016
- Scanned documents and saved in database to keep records of essential organizational information.
- Met customer call guidelines for service levels, handle time and productivity.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Corrected data entry errors to prevent duplication or data degradation.
- Maintained files, records, and chronologies of entry activities.
Education
Bachelor of Science - Accounting And Business Management
Purdue University
Online07.2025
Skills
- Data Validation
- Report Writing
- Data Warehousing
- A/B Testing
- AR/AP
- File Management
- Medical Terminology
- Dental terminology knowledge
- Bookkeeping
- Administrative Support
- Call Management
- HIPAA Compliance
- Quality Assurance
- Customer Service
- Phone and Email Etiquette
Timeline
Data Analyst
Florida Blue
06.2021 - Current
Data Entry Manager
Charter Communications
06.2016 - 06.2021
Data Entry Analyst
Florida Department Of Corrections
01.2013 - 06.2016
Bachelor of Science - Accounting And Business Management
Purdue University
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