Passionate about helping others that suffer from mental health and substance use disorders. I thrive on providing health education and support service to all individual's and families I serve. Recovery and healing is a process that needs not to be done alone.
Overview
26
26
years of professional experience
Work History
Health Assistant
Regional Consolidated Services Head Start
Randleman, NC
12.2020 - Current
Coordinated health screenings and assessments for children, ensuring compliance with state regulations.
Developed individualized health plans in collaboration with families and healthcare providers.
Educated parents on nutrition, hygiene, and preventative care to promote overall child wellness.
Monitored children's growth and development, documenting progress and addressing concerns promptly.
Streamlined communication between families and healthcare resources, enhancing service delivery efficiency.
Reduced the incidence of preventable complications by assisting with routine health screenings and assessments.
Assisted in data collection and analysis for program evaluation and reporting.
Completed all chronic/allergy paperwork by faxing it to medical providers, so that medication can be on site for children with chronic conditions.
Maintained PIR (Program Information Report) yearly
Performed hearing and vision screenings
Assist in all components of Head Start that is under the umbrella including nutrition and mental health/disabilities.
Work in the software Child Plus
Recruiter Specialist
Bradley Personnel
Asheboro, NC
12.2019 - 12.2020
Developed comprehensive recruitment strategies to attract top talent across multiple sectors.
Streamlined candidate screening processes using applicant tracking systems for improved efficiency.
Conducted in-depth interviews to assess candidate qualifications and cultural fit within organizations.
Collaborated with hiring managers to define job requirements and create targeted job postings.
Managed onboarding processes, ensuring seamless integration of new hires into company culture.
Analyzed recruitment metrics to identify areas for process improvement and enhance candidate experience.
Improved overall candidate experience through consistent communication, personalized support, and thorough follow-ups during the hiring process.
Reduced time-to-fill for open positions by streamlining the interview process and providing timely feedback to candidates.
Participated in job fairs and networking events to source potential candidates, expanding company''s reach within the job market.
Customized recruitment strategies for hard-to-fill positions, employing creative sourcing techniques to uncover hidden talent.
Pioneered use of social media for talent acquisition, broadening reach of recruitment efforts.
Evaluated and improved job descriptions and postings for clarity and attractiveness, drawing in more suitable candidates.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Front Desk Receptionist
Hodges Family Practice & Wellness
Asheboro, NC
07.2018 - 08.2019
Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
Coordinated communications between patients and healthcare providers to enhance service delivery.
Maintained accurate patient records using electronic health record (EHR) systems.
Trained and mentored new reception staff on office protocols and best practices.
Oversaw daily administrative tasks, including billing inquiries and insurance verifications.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Completed data entry and filing to keep records updated for easy retrieval.
Folder
Klaussner Furniture
Asheboro, NC
06.2016 - 06.2018
Organized and categorized furniture items for efficient inventory management.
Collaborated with team members to ensure timely processing of orders.
Maintained cleanliness and safety standards in work area to enhance workflow.
Assisted in training new employees on folder operations and safety protocols.
Worked in fast-paced environment and handled multiple requests simultaneously.
Maintained high level of quality and productivity, attention to detail, count accuracy of material and unit appearance.
Folded leather specific to style sheet
Prepare leather for sewers to cut
Maternity Outreach Worker
Randolph County Public Health
Asheboro, NC
11.2005 - 07.2010
Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
Maintained accurate client records by diligently documenting all interactions, interventions, and outcomes in the case management system.
Advocated for client needs and funding for at-risk groups.
Promoted self-sufficiency among clients by providing guidance on job search strategies, resume writing, and interview preparation techniques.
Collaborated with healthcare providers to coordinate medical appointments for clients facing barriers to access or transportation issues.
Assisted families with financial and housing resources.
Implemented educational workshops on topics such as nutrition, mental health, and substance abuse prevention for community members seeking guidance and support.
Assisted in conducting needs assessments to identify key areas of service needs.
Offered outreach and support services via home visits
Provided health education and emotional support
Maintained client records and documentation
Ensured client confidentiality
Family Services Worker
Regional Consolidated Services Head Start
Asheboro, NC
01.2000 - 11.2005
Assessed needs of families and provided services
Performed income maintenance on applicants
Enrolled qualified children into the program
Reviewed applications for accuracy
Assisted with classroom placement
Made referrals to appropriate agencies as needed
Facilitated parent involvement and training
Worked on the software Galileo
Maintained a case load of 60-80 families
Participated in outreach recruitment for program
Facilitated workshops and training sessions promoting family engagement and self-sufficiency.
Led group workshops on various topics such as effective communication skills, anger management techniques, and parenting strategies for improved familial relationships.
Collaborated with multidisciplinary teams to develop comprehensive service plans tailored to each family''s unique needs.
Education
Social And Human Services Certificate - Social And Human Services
Randolph Community College
Asheboro, NC
05-2025
GED -
Asheboro High School
Asheboro, NC
05-1994
Peer Support Specialist Certification - Peer Support Specialist
Randolph Community College
Asheboro, NC
05-2022
Skills
Strong communication skills
Patient confidentiality maintenance
Documentation and reporting
Electronic health records management
First aid and CPR certified
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Punctual and hardworking
Problem-solving abilities
Calm and effective under pressure
Multitasking Abilities
Reliability
Active listening
Effective communication
Verbal and written communication
Detail-oriented
Documenting and recording information
Insurance verifying
Relationship building
Communicating to patients and families
Medical insurance
Insurance authorizations
Scheduling appointments
Documentation skills
Team building
Insurance verification
Interpersonal skills
Computer literacy
50 WPM typing speed
Professionalism
Public speaking
Crisis intervention
Written communication
Explaining policy and procedures
Providing information and resources
Records management
Timeline
Health Assistant
Regional Consolidated Services Head Start
12.2020 - Current
Recruiter Specialist
Bradley Personnel
12.2019 - 12.2020
Front Desk Receptionist
Hodges Family Practice & Wellness
07.2018 - 08.2019
Folder
Klaussner Furniture
06.2016 - 06.2018
Maternity Outreach Worker
Randolph County Public Health
11.2005 - 07.2010
Family Services Worker
Regional Consolidated Services Head Start
01.2000 - 11.2005
Social And Human Services Certificate - Social And Human Services
Randolph Community College
GED -
Asheboro High School
Peer Support Specialist Certification - Peer Support Specialist