Detail-oriented Billing Specialist with 7 years of experience in this area – 16 years in the medical field – skilled at delivering excellent customer service & problem solving.
Overview
17
years of professional experience
Work History
Gulfcoast Pulmonary Associates, Sleep Lab
Billing Specialist & crossed trained throughout the office – Medical Assistant – Receptionist
03.2016 - Current
Job overview
Daily duties include: Office & Hospital Billing, Statements, Explaining charges to patients, daily balancing & covering other depts as needed.
Gulf Coast Medical Center
Telecommunications Specialist
08.2012 - 03.2016
Job overview
Responsibilites included answering numerous calls, scheduling patient appts & diagnostic imaging appts, taking detailed messages for the physicians, handling medical records requests, scanning, scheduling luncheons.
Goody’s Family Clothing
Dept Head/Key Holder
07.2002 - 05.2004
Job overview
Responsibilites included opening & closing of the store, payroll, bank deposits, customer service care, cashiering, handling customer complaints & refunds.
TLC Daycare
03.2000 - 07.2002
Job overview
Responsibilites included lesson planning, entertaining and caring for children all different ages.
Winn Dixie Marketplace
06.1998 - 05.2000
Job overview
Responsibilites included cashiering, stocking shelves & working in the pharmacy as needed.
Education
Ashworth College (current)
Norcross, GA
Billing & Coding from Billing & Coding
10.2022
Pasco-Hernando State College
New Port Richey, FL
from Nursing (incomplete)
2016
Ashworth College
Norcross, GA
Obtained Medical Assistant Certificate
12.2014
Waycross College
Waycross, GA
from Nursing
08.2000
Wayne County High School
2000
Skills
Posting patient/insurance payments
Entering ICD-10 codes/CPT codes for hospital/office billing
Submitting claims
Generate & send patient statements
Make bank deposits
Refunds
Insurance verifications
Auth requests
Reception Desk – check-in/check-out/scheduling
Medical Records/Scanning
Sleep Lab – Home Sleep Studies Demonstration/Set up/Scheduling
Triaging patients/Vitals
Administering/Drawing up injections
Allergy Testing
EMR Systems – Eclinical Works, Kareo, Medical Manager
Timeline
Billing Specialist & crossed trained throughout the office – Medical Assistant – Receptionist
Clinic Office Coordinator at Dickson Medical Associates - Pulmonary and SleepClinic Office Coordinator at Dickson Medical Associates - Pulmonary and Sleep
Healthcare Customer Service Representative at Pulmonary and Sleep AssociatesHealthcare Customer Service Representative at Pulmonary and Sleep Associates