Adobe Captivate
Kara Lanier
Rancho Cucamonga,CA
Summary
Dedicated and adaptable instructional designer with over 10 years of experience in curriculum development, adult learning, and instructional delivery across K–12, higher education, emergency medical services, and public safety settings. Currently pursuing a Master’s degree in Instructional Design and Technology. Skilled in creating engaging, accessible online, and hybrid learning experiences grounded in UDL and adult learning theory. Proven ability to collaborate with faculty, SMEs, and cross-functional teams to design learner-centered instruction aligned with learning objectives and institutional goals. Experienced with LMS platforms, including Moodle and Canvas. Passionate about using technology and evidence-based practices to improve learner outcomes in diverse, remote-first environments.
Overview
17
17
years of professional experience
Work History
Call-Taker Trainer
American Medical Response
Rancho Cucamonga , CA
07.2023 - Current
- Design and deliver personalized, hands-on instruction grounded in adult learning theory.
- Train new call takers on procedures and protocols.
- Maintain up-to-date knowledge of company products, services, policies, and procedures.
- Coaching trainees in decision-making, medical necessity evaluations, and insurance protocols.
- Collaborate with supervisors to evaluate training effectiveness, and refine content.
- Manage training records.
- Document patient information accurately for dispatch and response teams.
Youth Support Worker
Oak Grove Center
Murrieta, CA
11.2022 - 06.2023
- Mentored and coached youth in therapeutic and academic programs, using trauma-informed teaching methods.
- Facilitated group sessions to promote teamwork and social interaction among participants.
- Developed individualized support plans based on youth needs and goals.
- Documented progress and maintained accurate records of youth interactions.
- Collected and analyzed daily, weekly, and monthly behavioral and academic data to track progress and inform individualized care plans; prepared detailed reports to support interdisciplinary team decisions.
- Assisted in developing individual care plans for clients to ensure their safety and well-being.
- Organized group activities for at-risk youth focusing on life skills development and positive behavior reinforcement.
Records & Training Volunteer
Murrieta Police Department
Murrieta, CA
08.2022 - 06.2023
- Provided front desk support, records processing, and citizen assistance.
- Trained and mentored new adult volunteers on departmental procedures, customer service best practices, and records handling protocols.
- Provided ongoing feedback and support to volunteers to improve performance and confidence in public-facing roles.
- Fostered a supportive learning environment for adults with varied technical backgrounds.
- Delivered clear, patient, and supportive instruction to adults with varying experience levels, to ensure consistent application of policies.
Homeschool Educator
Lanier Homeschool
Murrieta, CA
08.2008 - 05.2022
- Created individualized instructional programs aligned to state standards.
- Developed individualized lesson plans for each student based on their learning styles, abilities and interests.
- Evaluated student progress through assessments and provided constructive feedback.
- Designed creative assessment tools, such as portfolios, rubrics, and journals, to evaluate student mastery of concepts.
- Implemented educational technologies to support interactive learning experiences.
- Conducted regular evaluations.
- Attended workshops and conferences related to teaching methods or innovative approaches in homeschool education.
911 and Non-Emergency Police Call Taker
Oceanside Police Department
Oceanside, CA
11.2021 - 02.2022
- Delivered accurate, high-stakes communication in emergency scenarios.
- Trained in decision-making, systems navigation, and team coordination under pressure.
Police and Fire Dispatcher
Hemet Police Department
Hemet, CA
07.2020 - 03.2021
- Delivered critical communication and logistical coordination in emergency environments.
- Trained to prioritize and make high-pressure decisions while relaying complex legal, safety, and procedural information.
- Utilized law enforcement databases and CAD systems to document events and support officer safety.
Karate Instructor Intern
United Studios Of Self Defense - Murrieta
Murrieta, CA
03.2013 - 03.2014
- Instructed students aged 3–60+ in personalized, goal-focused lessons, workshops, and classes.
- Instructed adult learners using coaching techniques focused on individualized goals, self-discipline, and physical skill mastery.
- Supported adult learners in skill acquisition and mindset coaching.
- Developed lesson plans that accommodated different learning paces, and physical abilities.
Education
Master of Arts - Instructional Design and Technology
California State University
San Bernardino05-2026
Bachelor of Arts - Liberal Studies
California State University
San Bernardino, CA06-2002
Skills
- Instructional design and collaboration
- Program coordination and workshop development
- Assessment and data analysis
- Technology and learning platforms
- Instructional communication and support
- Learning management systems
- E-learning design and delivery
- Storyboarding and curriculum development
- Instructional strategies and adult learning theories
- UDL principles and WCAG
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkInternshipGig WorkPart TimeWork Location
RemoteOn-SiteHybridSoftware
Adobe Premier Pro
Articulate Storyline 360
Adobe Express
Canva for Education
Canvas
Moodle
Google Classroom
Audacity
Google Workspace (Docs, Slides, Sheets, Forms, Drive)
Microsoft Office 365 (Word, PowerPoint, Excel, OneDrive)
Slack, Zoom, Microsoft Teams
LucidChart and Notion
ChatGPT / AI tools for education
Timeline
Call-Taker Trainer
American Medical Response
07.2023 - Current
Youth Support Worker
Oak Grove Center
11.2022 - 06.2023
Records & Training Volunteer
Murrieta Police Department
08.2022 - 06.2023
911 and Non-Emergency Police Call Taker
Oceanside Police Department
11.2021 - 02.2022
Police and Fire Dispatcher
Hemet Police Department
07.2020 - 03.2021
Karate Instructor Intern
United Studios Of Self Defense - Murrieta
03.2013 - 03.2014
Homeschool Educator
Lanier Homeschool
08.2008 - 05.2022
Master of Arts - Instructional Design and Technology
California State University
Bachelor of Arts - Liberal Studies
California State University
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