Kara LeBlanc

• Assisted with planning and coordinating day-to-day and special program activities.
• Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
• Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
• Supported planning and coordination of Type program and associated activities.
• Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
• Prepared clearly written and formatted documents and reports.
• Managed both digital and physical filing systems and retrieved documents as required.
• Maintained accurate and up-to-date program databases, ensuring easy access to critical information for decision-making.
• Drafted common document templates to reduce time spent creating documents from scratch.

• Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
• Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
• Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
• Participated in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
• Maintained confidentiality while sharing success stories with other professionals to promote best practices in peer recovery roles.
• Provided guidance to clients in developing personalized relapse prevention plans, increasing success rates and long-term stability.
• Increased client engagement with treatment programs by facilitating group sessions and workshops.
• Coordinated closely with clinical staff regarding updates on client progress or concerns that may require additional intervention or support.
• Educated family members on addiction, mental health, and recovery principles to build a supportive environment for clients.
• Enhanced client recovery by developing and implementing individualized peer support plans.
• Created a safe space for open dialogue among peers, encouraging shared experiences and mutual support during group sessions.
• Connected clients with community resources and services, fostering a strong support network for sustained recovery.
• Assisted clients in identifying personal strengths and challenges, fostering self-awareness and growth towards a healthier lifestyle.
• Developed resource materials such as tip sheets, educational handouts, or referral guides to assist clients throughout their journey toward lasting recovery.
• Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to each client''s unique needs.
• Documented case management activity for accurate, reliable records.
• Maintained client confidentiality and adhered to HIPAA guidelines.
• Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
• Improved relapse prevention rates with targeted recovery program mentoring.
• Signposted additional support services, including housing, employment and childcare assistance.
• Tracked client participation in treatment services to identify attendance issues.
• Listened to clients' concerns and provided encouragement and support.
• Supported individuals dealing with mental health and emotional issues.
• Assisted clients in exploring feelings and understanding behaviors.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.

• Maintained client confidentiality and adhered to HIPAA guidelines.
• Improved client satisfaction through timely communication and resolution of account discrepancies.
• Supported clients with compassionate, empathetic face-to-face counseling.
• Negotiated payment arrangements with customers, resulting in increased revenue and reduced delinquencies.
• Optimized workflow processes for increased efficiency, enabling the team to handle more cases effectively.
• Managed a high volume of accounts while maintaining a professional demeanor and attention to detail.
• Improved relapse prevention rates with targeted recovery program mentoring.
• Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
• Maintained detailed documentation on all case activities, ensuring compliance with industry regulations and company policies.
• Documented case management activity for accurate, reliable records.
• Tracked client participation in treatment services to identify attendance issues.
• Provided training and mentorship to new Recovery Specialists, fostering an environment of teamwork and success.
• Arranged community initiatives to build supportive networks for improved rehabilitation.
• Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
• Tailored recovery strategies to individual patient needs, leading to higher satisfaction and success rates.
• Collaborated with mental health professionals to address underlying issues contributing to substance dependency.
• Engaged in continuous professional development to stay abreast of advances in recovery approaches and techniques.
• Established resource library for patients and families, providing valuable information on coping strategies and support networks.
• Developed strong relationships with patients, building trust and facilitating more effective recovery paths.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).

Administrator Medication prescribed by Doctors and MAT meds

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
• Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
• Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
• Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
• Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
• Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
• Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
• Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
• Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
• Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
• Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
• Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
• Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
• Helped clients manage money, pay bills, and shop for groceries or personal items.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Improved patient well-being by providing compassionate and attentive personal care.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Provided mobility assistance such as walking and regular exercising.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.