Proven lead warehouse associate with strengths in team leadership, training, and warehouse safety. Expertise in inventory management and operational efficiency, ensuring a safe and productive workplace.
Overview
13
13
years of professional experience
Work History
Lead Warehouse Assosiate
McCourt Equipment
Lakeland , FL
02.2025 - Current
Coordinated shipment reception and organized inventory using effective labeling and storage practices.
Pulled parts for shipment based on pick tickets to ensure accuracy.
Executed supply orders for office and shop to ensure operational efficiency.
Procured parts for field jobs to ensure operational support.
Trained employees while overseeing daily operational tasks.
Processed customer will-call orders and managed payment transactions.
Maintained cleanliness in warehouse and office environments.
Office Administrative Assistant
Ferguson Financial
La Grange , TX
03.2023 - 02.2025
Managed daily office operations and maintained efficient filing systems.
Managed office supplies inventory and ordered materials to maintain optimal stock levels.
Answered phones to direct callers, schedule appointments, and provide general office information.
Performed administrative duties such as photocopying, faxing documents and mailing packages.
Facilitated team communications by providing email updates and detailed meeting minutes.
Created and formatted documents including correspondence, presentations, spreadsheets, and reports using Microsoft Office applications.
Implemented process improvements to enhance office workflow efficiency.
Organized client events and workshops to promote financial services offered.
Restaurant Bar Manager
600 Degrees Pizzeria and Drafthouse
Georgetown , Texas
05.2017 - 01.2023
Managed daily bar operations, ensuring smooth service and customer satisfaction.
Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
Resolved customer complaints or concerns in a timely manner while maintaining composure under pressure.
Trained and supervised bar staff on service techniques and menu knowledge.
Monitored staff performance to ensure quality control was maintained at all times.
Maintained inventory levels, ordering supplies to meet demand effectively.
Cultivated relationships with vendors to secure quality products at competitive prices.
Implemented health and safety protocols in compliance with local regulations.
Service Writer
Kia of South Austin
Austin, TX
01.2014 - 04.2017
Assisted customers in diagnosing vehicle issues and recommending appropriate services.
Scheduled service appointments and managed daily service operations efficiently.
Communicated service updates to customers and provided detailed explanations of repairs.
Educated customers on vehicle care, maintenance schedules, and warranty information.
Communicated effectively with technicians regarding current jobs, status updates and special requests from customers.
Upsold additional products such as extended warranties, oil changes, tire rotations.
Followed up with customers after service visits to confirm satisfaction with completed work.
Resolved customer complaints promptly in a professional manner while adhering to company policies.