Kara Lowe
Bryan,TX
Summary
Dedicated District Leader with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Distric Manager
Primerica
Bryan, TX
05.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided customers with information regarding plan features, pricing, and availability.
- Assessed customer risk levels and recommended appropriate coverage options.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Maintained accurate records of all insurance transactions using computer software systems.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Processed payments received from clients promptly according to established procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Manager
Cracker Barrell Old Country Store
Bryan, TX
04.2022 - 07.2023
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
GENERAL MANAGER
J.Cody's Steaks and BBQ
Bryan, Tx
04.2016 - 04.2022
- Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses
- Supported back office hiring and employment processes
- Monitored and adjusted staff schedules based on business requirements
- Built relationships with vendors and monitored supply chain to spot and correct deficiencies
- Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements
- Recommended and implemented procedural changes to enhance services rendered to customers
- Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews
- Implemented and supervised maintenance and sanitation standards for equipment and instruments
- Increased employee job satisfaction with hands-on, motivational approaches
- Resolved problems, provided open communication, and recommended discipline and terminations
- Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences
- Worked with finance team to manage and streamline accounts payable, accounts receivable, and payroll processes
- Issued detailed responses to complaints resolving customer service issues with timeliness and organization.
LEAD LINE COOK
Pizza Hut
Waco, Tx
05.2013 - 09.2014
- Met food quality standards consistently and served dishes with correct proportions and presentations
- Stored food properly and at correct temperatures, adhering to proper food handling and safety guidelines
- Established and maintained cordial and professional working relationships with other staff, supervisors, and customers
- Trained kitchen staff in different job functions and provided cross-training to fully utilize available labor force
- Implemented regular cleaning and maintenance schedule for kitchen and storage areas
- Achieved high standard of sanitation, safety, and cleanliness and passed food safety inspections with no violations
- Implemented controls to reduce food and supply waste
- Cleaned and organized kitchen workstations and storage areas before and after cooking.
STORE MANAGER
General store
China Spring, Tx
08.2008 - 05.2012
- Implemented loss prevention strategies to reduce shrinkage and control theft
- Established customer relationships to generate more business, maintain store profitability, and expand brand loyalty and recognition
- Built relationships with vendors and monitored supply chain to spot and correct deficiencies
- Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews
- Implemented and supervised maintenance and sanitation standards for equipment and instruments
- Resolved problems, provided open communication, and recommended discipline and terminations
- Coordinated and supervised activities of team members to consistently meet customers' needs
- Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences
- Increased employee job satisfaction with hands-on, motivational approaches.
Education
BACHELOR OF SCIENCE - CRIMINAL JUSTICE - CRIMINAL JUSTICE
Tarleton state university
12.2010
Skills
- Employee training and development
- Performance evaluations
- Time management
- Cost control and budgeting
- Staff management
- Inventory control
- Sales oversight
- Team building and leadership
- Staff Recruiting
- Financial Management
Certification
- Manager Certification Food Handlers
- License
- Life Insurance License
Timeline
Distric Manager
Primerica
05.2023 - Current
Manager
Cracker Barrell Old Country Store
04.2022 - 07.2023
GENERAL MANAGER
J.Cody's Steaks and BBQ
04.2016 - 04.2022
LEAD LINE COOK
Pizza Hut
05.2013 - 09.2014
STORE MANAGER
General store
08.2008 - 05.2012
BACHELOR OF SCIENCE - CRIMINAL JUSTICE - CRIMINAL JUSTICE
Tarleton state university
Similar Profiles
Curley Antoine Young Jr.Curley Antoine Young Jr.
NA at PrimericaNA at Primerica
Chelsey WogermanChelsey Wogerman
Financial Coach | Life Insurance Agent at PrimericaFinancial Coach | Life Insurance Agent at Primerica
Jeanette FineJeanette Fine
Financial Coach at PrimericaFinancial Coach at Primerica
Anllela ZamoraAnllela Zamora
Executive Assistant & Operations Coordinator at PrimericaExecutive Assistant & Operations Coordinator at Primerica
Siddharth SomalarajuSiddharth Somalaraju
Teen Attorney at Teen CourtTeen Attorney at Teen Court