Kara Lutkins
Summary
Obtain a job utilizing experience Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Focused Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Determined Project Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
Overview
25
25
years of professional experience
Work History
Business Office Project Manager
Mountain View Hospital
09.2014 - Current
- Oversee all projects interactions between Business office and software supplier Cerner, manage Technical Team for billing accuracy edits in hospital EMR, answer questions for billing or customer service staff on daily tasks or patient questions
Billing Representative
Madison Memorial Hospital
11.2007 - 09.2014
- Submit Clean and accurate billing for both UB and 1500 claims to insurance company, track claim status of submitted claims, review and adjust any accounts with inaccurate adjustments based off insurance EOB's
Patient Accounts Representative
Mountain View Hospital
02.2004 - 11.2007
- Data Entry, Accounts Receivable, Answering multi phone lines, Customer Service
Admission Representative
Eastern Idaho Regional Medical Center
08.2001 - 11.2003
- Data Entry, Answering multi phone lines, Customer service, Admitting Patients, Verify insurance, Proofreading, Filing, Collect Co-payments
Data Entry
Intelligent Employee Solutions
01.2001 - 08.2001
- Preformed Data Entry, Proofreading, for keying Mortgage Assignments
Administrative Support
Idaho National Engineering and Environmental Laboratory (INEEL)
02.2000 - 08.2000
- Preformed tasks of Data Entry, Receptionist, Filing, Customer Service, Database Management, Prepared Award and Termination Letters
Education
Associate of Applied Science - Business Computer Applications Specialist
Eastern Idaho Technical College
Idaho Falls, Idaho01.2000
High School Diploma -
North Fremont High School
Ashton, Idaho01.1998
Skills
- Corel WordPerfect Suite 7
- Corel Draw 8
- Microsoft Excel
- Access
- Word
- PowerPoint Presentations
- Microsoft Internet Explorer
- Netscape Navigator
- Ten-Key
- Telephone Etiquette
- Strategic Planning
- Customer Relations
- Risk Management
- Document Management
- Scope Management
- Budget Control
- Cross-Functional Collaboration
- Coaching and Mentoring
- Technical understanding
- Processes and procedures
- Budgeting and forecasting
- Advanced problem solving
- Work flow planning
- Staff Management
- Stakeholder Communications
- Client Relations
- Schedule Management
- Project tracking
- Project Scheduling
- Project planning and development
- Project Planning
- Project Management
Training
- Photocopying
- Faxing
- Telephone Etiquette
- Customer Service
- Meditech
- CPSI
- Ten-Key
- Cerner Millennium
- Outlook
References
- Sheila Siepert, (208) 709-3596, Biller, Madison Memorial, St Anthony, ID
- Todd Bossard, (208) 652-7806, Big Judd’s Diner, Ashton, ID
- Connie Bradley, (208) 201-7468, Medical Biller, Mountain View Hospital, Idaho Falls, ID
Timeline
Business Office Project Manager
Mountain View Hospital
09.2014 - Current
Billing Representative
Madison Memorial Hospital
11.2007 - 09.2014
Patient Accounts Representative
Mountain View Hospital
02.2004 - 11.2007
Admission Representative
Eastern Idaho Regional Medical Center
08.2001 - 11.2003
Data Entry
Intelligent Employee Solutions
01.2001 - 08.2001
Administrative Support
Idaho National Engineering and Environmental Laboratory (INEEL)
02.2000 - 08.2000
High School Diploma -
North Fremont High School
Associate of Applied Science - Business Computer Applications Specialist
Eastern Idaho Technical College
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