Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kara Lyle

Largo,FL

Summary

Results-oriented individual with over 5 years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in working under pressure and completing time sensitive tasks. I am very organized, efficient and performance-driven.

Overview

7
7
years of professional experience

Work History

Receptionist / Dental Treatment Coordinator

Monticciolo Family and Sedation Dentistry
Seminole, FL
06.2023 - Current
  • Organized patient charts before each appointment to save time during the check-in process.
  • Maintained accurate patient treatment plans, medical histories, and financial transaction records.
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Collected payments from patients in accordance with established policies and procedures.
  • Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within a high-volume environment.
  • Communicated with patients with compassion while keeping medical information private.
  • Provided patients with guidance and education on dental care topics such as preventive maintenance and oral health issues.
  • Assisted in the coordination of dental treatment plans for patients.
  • Prepared financial estimates for proposed treatments in consultation with dentists
  • Created customized treatment plans for patients based on individual needs.
  • Provided support to clinical staff with insurance verification and authorization processes.
  • Made appointments, contacted patients for follow-ups, coordinated with insurance companies, and handled billing issues.
  • Coordinated payment with insurance companies and discussed dental benefits with patients.
  • Monitored patient progress and adjusted treatment plans as necessary.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Scheduled and confirmed patient appointments and consultations.

Bid Coordinator

Prime Air Conditioning & Refrigeration, Inc
Clearwater, FL
10.2021 - 06.2023
  • Supported bidding process by reviewing bids and proposals and responding to questions from bidders.
  • Updated and maintained database of suppliers and contractors.
  • Send request for quote to applicable vendors.
  • Receive & follow contract from receipt to execution.
  • Maintain project communication from contractor, vendors and project personnel.
  • Handled incoming and outgoing calls according to standard operating procedures.
  • Answered calls in a pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
  • Upon project completion compile closeout package & warranty forms.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.

Front Desk Receptionist

Community Dental Clinic
Largo, FL
02.2021 - 09.2021
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Explained policies and procedures to visitors.
  • Completed basic bookkeeping and document filing.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Verified, updated and entered patient information into system.
  • Scheduled and confirmed patient appointments and consultations.
  • Scheduled cleanings and dental appointments for patients using appointment software.

Sales Associate

Walmart
Largo, FL
10.2018 - 09.2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.

Education

High School Diploma -

Dixie Hollins High School
Florida
05.2018

Associate of Science - Nursing

St. Petersburg College
St. Petersburg, FL

Skills

  • Merchandising knowledge
  • Product Sales
  • Superb time management
  • Written and oral communication skills
  • Strategic planning
  • Reliable and punctual
  • Listening skills
  • Outgoing personality
  • Excellent communication skills
  • Sales expertise
  • Team player mentality
  • Customer- and service-oriented
  • Inventory control procedures

Timeline

Receptionist / Dental Treatment Coordinator

Monticciolo Family and Sedation Dentistry
06.2023 - Current

Bid Coordinator

Prime Air Conditioning & Refrigeration, Inc
10.2021 - 06.2023

Front Desk Receptionist

Community Dental Clinic
02.2021 - 09.2021

Sales Associate

Walmart
10.2018 - 09.2020

High School Diploma -

Dixie Hollins High School

Associate of Science - Nursing

St. Petersburg College

Similar Profiles

CREATE PROFILE