Efficient [Desired Position] with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Fresenius Medical Care Holdings Inc.Sprint
06.2020 - 10.2024
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Enhanced patient satisfaction by providing compassionate and attentive care.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Cashier
Sam's Club
05.2018 - 06.2019
Operated cash register to record transactions accurately and efficiently.
Helped customers complete purchases, locate items, and join reward programs.
Performed cash, card, and check transactions to complete customer purchases.
Worked flexible schedule and extra shifts to meet business needs.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Restocked and organized merchandise in front lanes.
Dispatcher
Tricker Medical Transportation
02.2016 - 04.2018
Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Education
Dialysis Tec -
Allied Health Training Institute
Northfield, Nj
12.2019
CPR, first aid, phlebotomy, Cardio Tec -
Star Career Academy
Egg Harbor Township, Nj
11.2012
High School or Equivalent -
Oakcrest high school
Mays Landing, Nj
07.2005
Skills
Critical thinking
Adaptable to change
Medical record documentation
Continuous learning mindset
Emergency response preparedness
Customer service
Work ethic and integrity
Patience and empathy
Time management skills
Team collaboration
Conflict resolution
Accomplishments
Initiated and managed dialysis treatment for 9patients daily.
Achieved Transplant Coordinator by completing my job with accuracy and efficiency.
No Call Outs
Never Late
Certification
Basic Life Support (BLS) - American Heart Association.
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Patient Care Technician/ Patient Care Assistant at Baptist Memorial HospitalPatient Care Technician/ Patient Care Assistant at Baptist Memorial Hospital