Kara Mathena
Orlando,FL
Summary
Experienced with beauty consultations and product recommendations, ensuring clients receive best advice. Utilizes in-depth knowledge of skincare and cosmetics to enhance customer experiences. Strong understanding of beauty trends and ability to build lasting client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lancome Counter Manager
Bloomingdale's
08.2025 - Current
- Informed customers on beauty trends, enhancing their shopping experience.
- Boosted sales by upselling and cross-selling tailored beauty products effectively.
- Conducted skincare consultations, recommending suitable treatments and products to clients.
- Motivated beauty advisors to meet sales targets and provide excellent service.
Valentino Counter Manager
Bloomingdale's
05.2024 - 07.2025
- Increased clientele through strong customer relationships and attentive listening.
- Boosted customer satisfaction via personalized beauty consultations and product recommendations.
- Achieved sales goals by consistently delivering reliable service to customers.
- Oversaw daily operations of cosmetic counter, ensuring exceptional service and product availability.
- Established rapport with customers, leading to improved loyalty and repeat business.
Clinique Beauty Advisor
Belk
10.2023 - 04.2024
- Educated customers on product applications, enhancing their usage effectiveness.
- Recommended best-selling and emerging products by staying updated on industry trends.
- Assessed skin types to provide tailored skincare solutions for diverse clientele.
- Created personalized beauty regimens, increasing client loyalty and encouraging repeat visits.
Clinique Beauty Advisor
Belk
04.2023 - 10.2023
- Enhanced customer satisfaction through personalized beauty consultations and product guidance.
- Increased brand visibility by participating in promotional events and sales initiatives.
- Achieved monthly sales targets through effective collaboration with team members.
- Built strong customer relationships by attentively addressing their concerns and needs.
Clinique Counter Manager
Dillards
10.2020 - 03.2023
- Enhanced customer experience by coaching team on product knowledge and sales techniques.
- Drove sales growth by promoting store events and encouraging customer participation.
- Boosted customer loyalty through personalized skincare consultations and expert advice.
- Elevated customer satisfaction by providing professional makeup application services.
Education
Associate of Arts - General
Eastern Florida State College
Cocoa, FLSkills
- Customer assistance
- Product knowledge
- Goal setting
- Team development
- Customer consultations
- Event planning
Certification
Lancome Accreditation
Clinique Accreditation Level 2
Timeline
Lancome Counter Manager
Bloomingdale's
08.2025 - Current
Valentino Counter Manager
Bloomingdale's
05.2024 - 07.2025
Clinique Beauty Advisor
Belk
10.2023 - 04.2024
Clinique Beauty Advisor
Belk
04.2023 - 10.2023
Clinique Counter Manager
Dillards
10.2020 - 03.2023
Associate of Arts - General
Eastern Florida State College