Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Kara Montgomery

Noblesville,IN

Summary

Dedicated Store Manager known for resolving customer complaints and leading teams to success. Strong focus on operational efficiency and compliance, fostering a culture of continuous improvement and high-quality service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

STARBUCKS COFFEE COMPANY
Noblesville, Indiana
06.2023 - Current
  • Managed daily store operations and ensured compliance with company policies.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Recruited, trained and supervised new employees.
  • Continuously developed team members to enhance customer service skills.
  • Conducted performance evaluations to provide feedback and support growth.
  • Resolved customer complaints effectively, ensuring a positive experience.
  • Collaborated with corporate teams to align store goals with company initiatives.

Assistant Store Manager

STARBUCKS COFFEE COMPANY
Indianapolis, Indiana
07.2022 - 06.2023
  • Facilitated effective communication among team members to enhance collaboration.
  • Resolved customer inquiries and complaints, providing prompt service solutions.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Ensured compliance with all safety regulations throughout the store premises.

Shift Supervisor

STARBUCKS COFFEE COMPANY
Indianapolis, Indiana
09.2019 - 07.2022
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Resolved customer inquiries, enhancing service satisfaction and team reputation.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Completed opening and closing duties to facilitate business operations.
  • Resolved customer complaints and reported issues to senior management.

Yoga Teacher

Various Yoga Studios
Indianapolis, IN
09.2018 - 01.2021
  • Developed and taught yoga classes to students of all ages and levels, emphasizing proper breathing techniques, body alignment, and meditation.
  • Managed website content updates and ensured alignment with brand guidelines.
  • Developed personalized yoga plans to meet individual needs.
  • Educated students about proper form to maintain safety and maximize benefits of different positions.
  • Instructed students on how to properly use props such as blocks, straps, bolsters, blankets. during class time.
  • Created a welcoming environment to encourage student participation.

Education

500-hour Advanced Yoga Teacher Training

Blooming Life Yoga Studio + School
Zionsville, IN
09-2020

Some College (No Degree) - Psychology

Arizona State University
Tempe, AZ

Skills

  • ServSafe Certified
  • Effective communication
  • Problem solving
  • Customer service excellence
  • Team leadership

Certification

  • ServSafe Certification 2022

Affiliations

  • French baking
  • Sewing, knitting, crochet
  • Urban gardening

References

References available upon request.

Timeline

Store Manager

STARBUCKS COFFEE COMPANY
06.2023 - Current

Assistant Store Manager

STARBUCKS COFFEE COMPANY
07.2022 - 06.2023

Shift Supervisor

STARBUCKS COFFEE COMPANY
09.2019 - 07.2022

Yoga Teacher

Various Yoga Studios
09.2018 - 01.2021

500-hour Advanced Yoga Teacher Training

Blooming Life Yoga Studio + School

Some College (No Degree) - Psychology

Arizona State University

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