Kara Moran

Professional product analyst with extensive experience in driving product success and user satisfaction. Adept at leveraging data analytics, market research, and business strategy to optimize product offerings and meet organizational goals. Known for strong collaboration skills, adaptability, and delivering impactful results. Highly skilled in data modeling, user experience enhancement, and project management, with focus on continuous improvement and strategic decision-making.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

• Managed team of nine staff members.
• Achieved positive results through effectively helping with twelve months of Praesto/WebRTC command centers and documentation training documents, VDesk to Workspace migration.
• Decommissioning CCB Cyber and NICE, moved all NICE LOBs retentions to 60/120 days.
• Effectively completed 12 projects within first year of IVR.
• Produced results in Cyber, NICE, Praesto, WebRTC and IVR within the same year.
• Lead APO for IVR scrum teams.

• Analysis, Conduct thorough analysis of business and product processes and requirements through market and primary user research. Utilize data analytics tools and methodologies to analyze user behavior, product performance, and market trends.
• Project Management, Develop and maintain detailed project plans and timelines to ensure successful product implementations. Create and maintain clear product requirements with UAT steps to guide product implementation.
• Product & Feature Analysis, Analyze client adoption of new product features. Work with clients to clear and blockers.
• Performance Metrics, Monitor key performance indicators (KPIs) to assess the success of products and features against experience and financial indicators.
• Collaboration, Work closely with cross functional teams, including operations, designers, engineers, and marketing to provide data driven insights and recommendations.
• Product Testing, Participate in product testing and feedback sessions, ensuring products meet user expectations and quality standards.
• Reporting, Generate regular reports and dashboards to communicate product performance and trends to stakeholders.
• Continuous Improvement, Identify opportunities for product optimization and enhancements based on data analysis and user feedback.

Villanova University-Foundations of Agile Methodology

Applications of the Agile Team

Leading Agile Teams