- Scrapbooking
- Going to the lake house in Nebraska
Kara Ott
Thornton,CO
Summary
Dynamic sales professional with extensive experience at Brendon Ericson Allstate, consistently exceeding sales objectives. Skilled in account management and CRM proficiency, I foster client relationships and enhance satisfaction through personalized service.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Sales Associate
Brendon Ericson Allstate
11.2018 - 02.2025
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
Office Manager
Allen & Associates- American National Insurance
07.1997 - 10.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
No Degree - Accounting
Metropolitan State University of Denver
Denver, COHigh School Diploma -
Horizon High School
Thornton, CO05-1994
Skills
- Product knowledge
- CRM proficiency
- Account management
- Processing payments
- Cash handling
- Account servicing
- Multitasking
- Excellent communication
Certification
Property & Casualty Insurance Licenses
Interests
Timeline
Senior Sales Associate
Brendon Ericson Allstate
11.2018 - 02.2025
Office Manager
Allen & Associates- American National Insurance
07.1997 - 10.2018
No Degree - Accounting
Metropolitan State University of Denver
High School Diploma -
Horizon High School
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