Dynamic and compassionate professional with a diverse background in caregiving, customer service, and administrative support. Excelled in roles at Puckett Residential, demonstrating exceptional personal care, emotional support, and problem-solving skills. Proven ability to enhance client satisfaction and streamline processes, ensuring efficient operations. Skilled in Microsoft Office and conflict resolution, with a commitment to improving client well-being and operational efficiency.
Caring for clients' every need. You assist them with cleaning their homes, cooking for them, passing medications, handling insurance paperwork, managing medication paperwork, driving them where they want to go, shopping for them, and assisting with incontinence. Mostly you treat the clients like family. Making sure they are safe, clean and healthy.
Taking care of client paperwork. Giving assistance on any resources that they may need.
As well as cooking food for the homeless, and just lending an ear to those who need support.
As kitchen staff you made food orders and also served drinks. You had to keep the kitchen very clean and often had inspections done on the work that was done. Very fast paced job due to the popularity of the business.
As a barista, you made drinks quickly and efficiently for the customers, as well as prepared any food that was ordered. Lots of customer service and customer connections. You had to be very friendly and make the customers feel comfortable and welcome.
I would manage the Lesson times and insurance paperwork as well as cleaning stalls and making sure all the horses were fed and had clean water. Occasionally I would also teach lessons when my boss needed extra help.