Kara Plumm Parmenter

• Contributed to a clean, sanitary environment by maintaining strict infection control practices while performing all caregiving duties.
• Assisted with dressing guidance, grooming, meal preparation, and medications.
• Maintained a positive and faith filled prospective to boost confidence in the patient as they awaited a transplant
• Post surgical care to keep the patient comfortable while they healed. Also transporting them to many follow up appointments.
• Assisted with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

My job was to oversee and mentor staff and provided leadership, training, guidance, and support to staff that fostered continuous learning and improvement in performance.

- Created cultivation strategy, including sourcing of equipment and materials.

- Created a daily schedule to maintain organization and stay on task

- Managed a team of 4 (up to 20) people in completing projects on time and on a budget

• Directed and participated in the overall sanitation and safety of the facility and associates in accordance with both company standards and government regulations.
• Over saw the productivity and breaks of associates, and communicated performance issues to management.
• Participated in the onboarding and training of other associates, and conducted pre-service meetings.
• Responded to customer needs and requests; resolved customer concerns.
• Assisted in menu planning and ordering procedures using appropriate company programs and initiatives.
• Was responsible for proper cash handling and completion of required daily, weekly and monthly reports, including inventory, cash and production records.
• Provided administrative assistance to the Corporate Communications team as needed.
• ** Job ended due to Covid shut down**

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.