KARA PROFFIT
Parkersburg,WV
Summary
Versatile and results-oriented professional with a proven track record at TownePlace Suites by Marriott, enhancing guest relations and solving complex problems. Skilled in financial reporting and fostering strong relationships, I excel in dynamic environments, demonstrating a strong work ethic and decision-making prowess. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Hotel Night Auditor, Front Desk Agent
TownePlace Suites by Marriott
Parkersburg , WV
08.2021 - Current
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Assisted management in training new staff members on proper procedures related to hotel operations.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Coordinated with guest services to meet guest needs.
- Managed and monitored front desk operations, ensuring compliance with policies and procedures.
- Addressed customer complaints in a professional manner to ensure satisfaction.
- Greeted guests upon check-in and provided detailed information about the hotel services.
Professional Development, Freelance Multimedia
Self
Oceana, WV
12.2020 - 08.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Participated in professional development workshops and training sessions.
- Participated in professional development opportunities for continued growth.
Church Pastor
WV Conference of the United Methodist Church
Charleston, WV
07.2019 - 11.2020
- Managed all aspects of ministry.
- Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
- Optimized church committee functions clarifying goals and delegating tasks.
- Visited, counseled, and prayed with church members to provide pastoral care.
- Facilitated conflict resolution among church members.
- Developed weekly sermons and delivered them during Sunday services.
Teacher
Wyoming County Board Of Education
Pineville , WV
07.2014 - 06.2019
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Implemented behavior management strategies to maintain classroom discipline.
- Remained calm and patient in student interactions to support individual growth and development.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Encouraged critical thinking skills and problem solving strategies among students.
- Led students through safety procedures for active shooter and fire drills.
Community College Instructor
Southern West Virginia Community And Technical College
Logan, WV
01.2009 - 12.2010
- Developed syllabus of lectures, classwork and assignments and distributed to students on first day of class.
- Developed and implemented innovative teaching strategies to engage students in the learning process.
- Integrated current events into class lessons as a way of providing real-world context for abstract concepts.
- Provided individualized guidance to students regarding their academic progress.
- Helped students make optimal educational and career choices to maximize learning and long-term vocational benefits.
Broadcast News
WVVA-TV, Self Freelance
Bluefield, WV
10.2003 - 05.2005
- Provided on-air reports about current and upcoming weather conditions for television news programs.
- Prepared graphics and maps displaying high and low-pressure systems and storm path projections.
- Conducted field reporting to share current conditions during severe weather events.
- Created weather stories for digital platforms and interacted with followers to increase engagement.
- Presented coverage of breaking news and special events to viewers from onsite locations.
- Covered news events at various locations and delivered information in cohesive format on-air.
- Wrote, edited, and submitted news reports under tight deadlines.
- Developed and pursued stories independently and for assignment, covering range of topics and events.
- Delivered scripted, spontaneous and prerecorded reports on newsworthy events.
- Adhered to journalistic ethics and standards in all reporting activities.
- Gathered facts, collected data, and reported the news in an unbiased manner.
Education
Bachelor of Science - Secondary Education
Concord University
Athens, WV05-2014
Bachelor of Science - Interdisciplinary Studies, Communication
Mountain State University
Beckley, WV05-2005
Broadcast Meteorology
Mississippi State University
Starkville, MSSkills
- Guest relations
- Problem solving
- Financial reporting
- Verbal and written communication
- Decision-making
- Strong work ethic
- Front desk operations
- Finance
- Inventory oversight
- Accounting principles
- Relationship building
- Community involvement
- Data analysis
- Classroom instruction
- Student needs assessment
- Weather reporting
- Broadcast media
- Multimedia production
- Cultural awareness
- Broadcast journalism
Timeline
Hotel Night Auditor, Front Desk Agent
TownePlace Suites by Marriott
08.2021 - Current
Professional Development, Freelance Multimedia
Self
12.2020 - 08.2021
Church Pastor
WV Conference of the United Methodist Church
07.2019 - 11.2020
Teacher
Wyoming County Board Of Education
07.2014 - 06.2019
Community College Instructor
Southern West Virginia Community And Technical College
01.2009 - 12.2010
Broadcast News
WVVA-TV, Self Freelance
10.2003 - 05.2005
Bachelor of Science - Secondary Education
Concord University
Bachelor of Science - Interdisciplinary Studies, Communication
Mountain State University
Broadcast Meteorology
Mississippi State University
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