Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kara Pugh

Wichita,KS

Summary

Highly motivated individual seeking to learn skills in all areas of the aircraft position. Also going back to college to earn a degree in business to grow into a future area in the aircraft business field. Willing to start from the ground floor up.

Overview

2
2
years of professional experience

Work History

General Manager

Little Ceasers
Wichita, KS
04.2022 - Current
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Trained employees on duties, policies and procedures.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Supervised employees through planning, assignments and direction.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Created schedules and monitored payroll to remain within budget.
  • Administered employee discipline through verbal and written warnings.
  • Guided management and supervisory staff to promote smooth operations.
  • Led employee evaluations with constructive feedback to boost performance.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Candy Boxer/Maintenance Technician

Russell Stover Candies
Iola , KS
12.2021 - 03.2022
  • Practiced various boxing techniques in the ring such as jabs, hooks, uppercuts and combinations.
  • Attended regular meetings with nutritionists to ensure proper diet and hydration levels were maintained.
  • Checked candy packages for quality and accuracy against order specifications.
  • Verified the correct weight of each package before sealing.
  • Maintained a clean and safe work environment by following company policies and procedures.
  • Operated machines to seal, label, print, count and box candy items.
  • Ensured that all packaging materials were properly labeled with product information.
  • Stocked shelves with incoming shipments of candy products.
  • Assisted in maintaining inventory levels of supplies used in packing process.
  • Inspected finished products to ensure they meet quality standards before shipping out.
  • Monitored production line to ensure proper operation of equipment used in packing process.
  • Reported any discrepancies or issues with packaging materials or processes immediately to supervisor.
  • Worked collaboratively with other packers to keep up with high-volume orders during peak seasons.
  • Followed safety protocols at all times while handling machinery and packing materials.
  • Performed basic maintenance on machinery as needed, such as cleaning and lubricating parts.
  • Identified defective items from production lines and removed them from the assembly line.
  • Organized packed boxes onto pallets for easy transport and storage.
  • Readied packaged goods for shipment according to customer requirements.
  • Conducted routine checks on machines to identify any potential malfunctions or problems.
  • Completed necessary paperwork related to production tasks accurately and promptly.
  • Participated in team meetings to discuss new ideas for improving productivity and efficiency.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Used tools, sprayers and cleaning solutions to disinfect work areas.
  • Assembled cartons, crates and containers to prepare for shipping.
  • Inspected outgoing shipments to maintain quality assurance standards.
  • Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
  • Selected, measured and weighed ingredients in specified amounts.
  • Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.
  • Contributed to positive work environment for all staff members through active listening and effective communication.
  • Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
  • Produced food products of desired flavors, textures, colors and bouquets by properly interpreting and following established recipes and procedures.
  • Checked malfunctioning equipment and applied troubleshooting measures to get machines back up and running.

Education

GED -

Kansas Board of Education

Skills

  • Schedule Management
  • Business Development
  • Operations Oversight
  • P&L Management
  • Service Quality Improvement
  • Distribution Management
  • Customer Retention
  • Workflow Planning
  • Staff Supervision
  • Interpersonal Skills
  • Performance Improvements
  • Leadership
  • Data Review
  • Training and Development
  • Performance Evaluations
  • Inventory Control
  • Leadership and Team Building
  • Staff Training and Development
  • Customer Experiences
  • Sound Judgment
  • Communication Skills
  • Budget Allocation
  • Team Player
  • Verbal and Written Communication
  • Supervision and Training
  • Problem Resolution
  • Time Management
  • Staff Motivation
  • Team Leadership
  • Negotiation Skills
  • Administrative Skills
  • Motivation
  • Staff Training
  • Skilled Negotiator
  • Performance Improvement

Timeline

General Manager

Little Ceasers
04.2022 - Current

Candy Boxer/Maintenance Technician

Russell Stover Candies
12.2021 - 03.2022

GED -

Kansas Board of Education

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Kara Pugh