Kara Rice
Lebanon,OR
Summary
Accomplished Accounts Receivable Specialist with a proven track record at Barenbrug USA, enhancing cash flow and customer satisfaction through expert account reconciliation and dispute resolution. Skilled in Microsoft Excel and QuickBooks, coupled with exceptional client relations, I significantly improved financial processes and team knowledge, contributing to a positive and efficient work environment.
Professional with experience in managing accounts receivable processes. Proficient in invoice processing, payment tracking, and resolving discrepancies. Strong focus on team collaboration and achieving financial goals. Reliable and adaptable to changing business needs. Skilled in using accounting software and maintaining effective communication.
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Accounts Receivable Specialist
Barenbrug USA
09.2022 - Current
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored accounts to verify compliance with payment terms and schedules.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Exceeded departmental goals for cash collection through persistence, professionalism, and excellent interpersonal skills when dealing with clients or customers alike.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Enhanced team knowledge on best practices in accounts receivable management through regular training sessions.
AP/AR & Receptionist
Willamette Springs Memory Care
07.2021 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
- Successfully resolved complex billing issues through thorough investigation and clear communication with both customers and internal teams, preserving positive business relationships.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Supported financial director with special projects and additional job duties.
Administrative Assistant
Willamette Springs Memory Care
12.2020 - 09.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.
Education
High School Diploma -
Lebanon High School
Lebanon, OR06-1999
Skills
- Microsoft Excel
- Accounts receivable
- Aging reports analysis
- Accurate payment posting
- Account reconciliation
- Payment posting
- Credit and collections
- Strong client relations skills
- Customer service support
- Dispute resolution
- Quickbooks
- Bill payment and recordkeeping
- Customer relations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved inventory issues which led to increased sales to our 3rd party vendors.
- Significantly reduced account receivable aging through by 15%: targeted collection efforts and improved customer communication.
- Identified and corrected recurring billing errors, resulting in a significant increase in monthly revenue.
- Proactively contacted high risk-accounts to mitigate potential bad debt, leading to a decrease in write-offs.
- Collaborated with cross-functional teams: to identify and address root causes of outstanding receivables.
Timeline
Accounts Receivable Specialist
Barenbrug USA
09.2022 - Current
AP/AR & Receptionist
Willamette Springs Memory Care
07.2021 - 09.2022
Administrative Assistant
Willamette Springs Memory Care
12.2020 - 09.2021
High School Diploma -
Lebanon High School
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