Summary
Overview
Work History
Education
Skills
Timeline
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Kara Sarli Trumbull

Jay,NY

Summary

I consider myself a results-oriented achiever with proven ability to exceed targets and drive success in any environment I find myself in. I combine strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

I am a motivated professional with experience in customer service, sales and administrative tasks, my eagerness to learn new skills and to help people has always been two strong suits of mine that i am very proud of.

Overview

18
18
years of professional experience

Work History

Server

Top of the Park
10.2019 - Current
  • Happily serve food and drinks to customers
  • Cultivate warm relationships with regular customers.
  • Explains menu items and suggested appropriate options for food allergy concerns.
  • Knowledgeable of Aloha POS system to place orders and manage bills.
  • Train new employees on menu items, service standards and POS system.

Front Desk Agent

Mirror Lake Inn
10.2014 - 07.2016
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Collected room deposits, fees, and payments.
  • Resolved service-related problems and documented actions in system.
  • Maintained clean and organized front desk areas to uphold polished company image.

Front Desk Agent

Alta Peruvian Lodge
11.2010 - 04.2014
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Resolved service-related problems and documented actions in system.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Collected room deposits, fees, and payments.

Administrative Assistant

CH2MHILL
10.2007 - 12.2009
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

High School Diploma -

Lyons Township High School
La Grange, IL
06-2003

Skills

  • Quick learner
  • Interpersonal communication
  • Positive Attitude
  • Commitment to continuous learning
  • Building relationships

Timeline

Server

Top of the Park
10.2019 - Current

Front Desk Agent

Mirror Lake Inn
10.2014 - 07.2016

Front Desk Agent

Alta Peruvian Lodge
11.2010 - 04.2014

Administrative Assistant

CH2MHILL
10.2007 - 12.2009

High School Diploma -

Lyons Township High School

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Kara Sarli Trumbull