Overview
Work History
Education
Skills
Timeline
Generic

Kara Shaw

Baltimore

Overview

6
6
years of professional experience

Work History

Warehouse Worker

Amazon
Sparrows Point
01.2022 - Current
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Followed established guidelines for picking orders accurately.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Inspected damaged goods prior to disposal or return to vendor.

Sales Associate

CosmoProf
Timonium
08.2020 - 01.2022
  • Demonstrated product features and benefits for customers' needs.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.

Front Desk Receptionist

Floyds 99
Lutherville
06.2021 - 10.2021
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Greeted customers warmly and made them feel welcome.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Responded to customer inquiries via phone, email, and in person.

Sales Associate

Carters Oshkosh
Timonium
03.2020 - 05.2021
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Processed transactions using a point-of-sale system.

Seasonal Worker

Hickory Farms
White Marsh
11.2019 - 12.2019
  • Inspected products for quality control purposes prior to stocking shelves.
  • Communicated effectively with other staff members about customer needs.
  • Greeted customers entering the store and answered inquiries.
  • Provided excellent customer service at all times.
  • Stocked shelves with incoming inventory items.
  • Restocked supplies for checkout area as needed.
  • Monitored stock levels and reported low inventory levels to management team.
  • Sorted merchandise into appropriate departments for display or sale.
  • Replenished items on shelves as needed to maintain adequate supply levels.
  • Assisted customers with product selection and purchase decisions.

Production Worker

Pizza Hut
Baltimore
09.2019 - 11.2019

Education

High School Diploma -

Mergenthaler Vocational Technical High School
Baltimore
06-2020

Skills

  • Digital illustration
  • Graphic design
  • Adobe photoshop, illustrator, and InDesign
  • Makeup application
  • Customer service
  • Film and television makeup

Timeline

Warehouse Worker

Amazon
01.2022 - Current

Front Desk Receptionist

Floyds 99
06.2021 - 10.2021

Sales Associate

CosmoProf
08.2020 - 01.2022

Sales Associate

Carters Oshkosh
03.2020 - 05.2021

Seasonal Worker

Hickory Farms
11.2019 - 12.2019

Production Worker

Pizza Hut
09.2019 - 11.2019

High School Diploma -

Mergenthaler Vocational Technical High School

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Kara Shaw