Kara Shively

Oversaw phone communications, coordinated client appointments and assessments, validated insurance coverage, and assisted counselors with faxing and filing paperwork.

Scheduled patient appointments, ensuring timely submission to insurance for authorization.
Contacted incoming referrals promptly to facilitate appointment scheduling.

Managed phone inquiries, scheduled appointments, and verified insurance details for patients.
Created and attached referral shells for patients requiring additional care.
Rescheduled doctors' appointments as necessary to optimize clinic workflow.
Conducted insurance verification to ensure coverage for patient referrals.

Assisted clients with activities of daily living and restroom needs.
Monitored and recorded vital signs for patients.
Prepared patients scheduled for heart procedures, ensuring readiness.
Documented patient input and output data as required.