Kara Shreves

Default Senior Production Specialist

Truist

05.2010 - Current

Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Answered incoming phone calls ,processed requests, transferred calls, and relayed messages to direct manager
Worked closely with management to provide effective assistance for specific aspects of business operations.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Demonstrated adaptability by quickly mastering new tasks.
Increased efficiency by implementing new processes and providing administrative support to management.
Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
Fostered positive client relationships by regularly addressing there concerns and status of needed information
Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
Volunteered to help with special projects of varying degrees of complexity.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Planned and coordinated logistics and materials for meetings, and staff events.
Worked with candidates for employment by scheduling interviews, reviewing resumes and partaking in interview process.