Kara Tisdale
Meridianville
Summary
Dynamic hospitality professional skilled in elevating guest experiences and resolving inquiries effectively. Proven ability to manage front desk operations and collaborate with kitchen staff to ensure seamless service in high-volume environments. Holds certifications in food safety, reinforcing a commitment to health standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess
Ruths Chris Steak House
Huntsville
03.2023 - Current
- I trained new employees on company policies and procedures.
- Managed the front desk and greeted customers with a welcoming attitude.
- Managed reservation system and greeted guests upon arrival at upscale restaurant.
- Worked as a Hostess at a busy restaurant, managing the front desk and seating guests.
- Greeted and escorted customers to their tables, providing exceptional customer service.
- Assisted in taking reservations and managing the waitlist during peak hours.
- Collaborated with the kitchen and waitstaff to ensure smooth flow of service.
Sales Associate
Holtz Leather
Huntsville
09.2023 - 05.2024
- Developed and implemented effective sales strategies to drive revenue growth.
- Led team of sales representatives to consistently exceed monthly sales targets.
- Provided exceptional customer service to ensure client satisfaction and repeat business.
- Coordinated with marketing team to develop engaging promotional materials and campaigns.
Shift Leader
Blue Plate Cafe
Huntsville
01.2022 - 02.2023
- My role as the shift lead was to ensure that everything through the night ran smoothly.
- I was trained from taking orders to preparing them in the to-go position as well as a server.
- I additionally worked as the host, busser, expo, and cashier.
- In this role I feel I was able to work on my customer service skills and grow as a employee.
Shift Leader
Lawlers Barbecue
Meridianville
09.2021 - 10.2022
- Processed customer transactions accurately, ensuring seamless handling of cash, credit card, and mobile payments.
- Delivered exceptional customer service by greeting customers warmly and effectively addressing inquiries or concerns.
- Maintained a clean and organized cashier station, ensuring efficient workflow for both customers and colleagues.
- Resolved discrepancies or issues related to customer transactions in collaboration with team members.
- Utilized point-of-sale (POS) system to process orders accurately while maintaining high transaction speed.
Education
High School Diploma -
Highschool
Huntsville, AL03-2022
Skills
- Brand reputation
- Complaint resolution
- Interpersonal skills
- Guest inquiries
- Health and safety
- Kitchen communication
- OpenTable
- Hostess duties
- Customer service
- Cash handling
- Food handling
- Professionalism
- Restaurant experience
- Microsoft Excel
- Sanitation
- Attention to detail
- Multi-tasking
- Phone etiquette
- Guest rapport building
- Guest services
- Greeting customers
- Table setting
- Allergen management
- Restaurant reservation management
- Shopify POS
- Table cleanliness maintenance
- Customer interaction
- POS
- Conflict resolution
- Workstation cleanliness
- Food safety
- POS systems
- Serving Experience
- Communication
- Shift Management
- Expectation management
- Time management
- Food waste disposal
- Server coordination
- Hospitality
- Fine dining experience
- Table assignment
- Table resetting
- Food & beverage industry
- Payment processing
- Order taking
- Host/Hostess
- Serving
- Bussing
- Organizational skills
- Catering
- Food service
Certification
- ServSafe
- Food Handler Certification
- Driver's License
Timeline
Sales Associate
Holtz Leather
09.2023 - 05.2024
Hostess
Ruths Chris Steak House
03.2023 - Current
Shift Leader
Blue Plate Cafe
01.2022 - 02.2023
Shift Leader
Lawlers Barbecue
09.2021 - 10.2022
High School Diploma -
Highschool