Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Assisted in patient admission process based on federal and state laws.
Collaborated with admissions team to develop and implement strategies to improve admissions process.
Senior Admission Counselor
EdX/2U
02.2020 - 07.2023
Education technology management servicing Pepperdine University's Master's in Education & Psychology department programs
Academic Advisor
Zovio
08.2019 - 02.2020
Educational technology management organization servicing Ashford University's students in Associate through Doctoral programs
Career Advisor
LeaderQuest
01.2019 - 08.2019
Lead Generation/Inside Sales source job boards for candidates in IT, Cyber Security, Project Management for certification training
Director of Admissions & Outreach
Empire Beauty School
12.2017 - 12.2018
Licensed School Agent for the Department of Higher Education
Senior Admissions Representative
John Casablancas Career Centers
03.2017 - 12.2017
Achieved top ranking status amongst all National centers, and exceeded weekly target deposit goals
National Admissions Advisor
Colorado Technical University
02.2016 - 01.2017
Recruited, interviewed, and enrolled prospective students locally, nationally, and internationally into Associate to Doctoral degree programs