Kara Van Surksum
Omaha,NE
Summary
Dynamic and detail-oriented professional with a strong work ethic and excellent communication skills, honed at Methodist Healthcare. Proven ability to enhance patient experiences and streamline office procedures. A fast learner with a positive attitude, adept at managing schedules and ensuring compliance in fast-paced environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Assistant
Methodist Healthcare
06.2025 - Current
- Obtain medical records for patients upcoming surgeries.
- Scan medical records into patients charts following HIPPA regulations.
- Attend weekly meetings with team members to improve office procedures and enhance patient experience.
- Responded to phone calls and emails promptly, ensuring effective communication within the office.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Medication Aide/CNA
Oxbow
08.2024 - 06.2025
- Following the MAR provided by the doctor to give the proper medications, eye/ear drops, lotions, breathing treatments to residents at the right time and route.
- Monitored patient reactions to medication, promptly reporting any adverse effects to nursing staff.
- Develop a friendly and caring relationship with residents and coworkers
- Chart and document important medication information and daily cares on residents.
- Help assist residents with their daily activities and cares with a positive and supportive manner.
- Attend meetings and stay up to date on learnings to maintain my certifications and healthcare changes.
Clinic Scheduler Coordinator
CHI Healthcare- Lakeside Orthopedics
08.2024 - 06.2025
- Plan and organized surgery scheduled for multiple orthopedics surgeons.
- Educate patients on their upcoming surgeries and required appointments, images, scans and physicals.
- Schedule OR times for upcoming surgeries and procedures.
- Schedule pre op physicals appointments, post op appointments, scans, labs and new and follow up appointments.
- Collect insurance information and obtain prior authorization.
Onboarding Specialist/ Quality Control Specialist
Triage Staffing Inc.
07.2021 - 07.2024
- Create and maintain a cheerful relationship with travelers, team leads, managers. recruiters, sales and compliance assistants.
- Attend meetings and trainings to update my knowledge to better assist the traveler with compliance updates.
- Help assist with uploading and gathering required documents for clients following joint commission requirements.
- Help assist travelers to stay in compliance with their traveling assignments by updating outdated forms, set up clinc appointments for physicals, and scheduling fingerprinting appointments.
Medical Receptionist/Scheduling Associate
Nebraska Medicine
07.2018 - 07.2021
- Successfully checking in and out patients, entering and scanning in all insurance requirements, and collecting co pays.
- Scheduling and rescheduling pre- op appointments, scans, lab, chemo treatments and surgeries.
- Calling and setting up operating rooms, scheduling surgeons and supportive staff for surgeries.
- Gathering all required medical documents for the patients history prior to surgery.
- Maintain a positive professional relations with doctors, nurses, case manager's and other office staff.
Area Representative
Midwest Childcare Association
12.2013 - 07.2018
- Inspect and provide education to in home daycare providers on the USDA food program
- Set up, plan and organize my schedule to visit providers three times a year.
- Create and provide educational workshops on the USDA food program.
- Collect and scan all necessary forms and documents following the government food program policies.
- Recruit and set up new licensed in home daycare providers on the USDA food program.
- Maintain a positive relations with provider's. co-workers, joint commission and state employee's.
Home Daycare Provider
Kara's Home Daycare
10.2000 - 12.2013
- Provide quality care and education to children in my home.
- Follow the USDA food guidelines and regulations of the State of Nebraska.
- Collect and file all necessary forms, documents and receipts for the State of Nebraska and the government.
- Maintain age-appropriate developmental children's toys, education lessons, and activates for several age groups to meet the children's daily needs.
- Provide a clean, safe and loving environment in my home to children.
- Build a friendly and trustworthy relationship with families while providing care for children.
Education
High School Diploma -
Norfolk Senior High School
Norfolk, NE05-1997
Skills
- Positive customer service
- Positive attitude
- Time management
- Fast learner
- Excellent communication skills
- Strong work ethics
- Excellent attention to detail
- Great team player
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medication Aide
- First Aid/ CPR Certification
Timeline
Office Assistant
Methodist Healthcare
06.2025 - Current
Medication Aide/CNA
Oxbow
08.2024 - 06.2025
Clinic Scheduler Coordinator
CHI Healthcare- Lakeside Orthopedics
08.2024 - 06.2025
Onboarding Specialist/ Quality Control Specialist
Triage Staffing Inc.
07.2021 - 07.2024
Medical Receptionist/Scheduling Associate
Nebraska Medicine
07.2018 - 07.2021
Area Representative
Midwest Childcare Association
12.2013 - 07.2018
Home Daycare Provider
Kara's Home Daycare
10.2000 - 12.2013
High School Diploma -
Norfolk Senior High School